Agency Manager - State Farm Agent Team Member

Melanie Bakala - State Farm Agent; Shelton (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Melanie Bakala - State Farm Agent in Shelton, WA seeks an Agency Sales Manager to lead daily sales activities, coach the team, and drive community outreach. You will contribute to growth metrics and help maintain strong customer relationships.

The role emphasizes ownership, clear communication, and problem solving to deliver trusted, local protection plans and service. Licensing in-state insurance is required to succeed in this role.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day sales activities within the agency office.
• Support team members through coaching and coordination of sales processes.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Time management

Customer service

Job description

You May Be a Great Fit as an Agency Manager at Melanie Bakala - State Farm Agent if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Shelton, WA 98584

At Melanie Bakala - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Sales Manager to provide leadership within the office and oversee business development and customer engagement. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day sales activities within the agency office.
• Support team members through coaching and coordination of sales processes
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.