Agency Manager - State Farm Agent Team Member

State Farm Agent; Shelton (WA); On-site; USD 70,000 - 100,000; Full time

Job summary

Melanie Bakala - State Farm Agent is seeking an Agency Sales Manager to lead the office, drive business development, and engage customers in Shelton, WA. The role focuses on guiding the sales team, nurturing customer relationships, and delivering personalized insurance and financial solutions.

The position emphasizes leadership, strategic execution, and community outreach while supporting growth and long-term client retention. Compensation currently ranges from $70,000 to $100,000 annually.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day sales activities within the agency office.
• Support team members through coaching and coordination of sales processes
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Organization

Insurance/Customer svc experience

Job description

Responsive recruiter

You May Be a Great Fit as an Agency Manager at Melanie Bakala - State Farm Agent if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Shelton, WA 98584

At Melanie Bakala - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Sales Manager to provide leadership within the office and oversee business development and customer engagement. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day sales activities within the agency office.
• Support team members through coaching and coordination of sales processes
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Compensation: $70,000.00 - $100,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.