Account Manager - State Farm Agent Team Member

Melanie Bakala - State Farm Agent; Olympia (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

A local insurance agency is seeking an Account Manager to enhance customer relationships and drive agency growth. The ideal candidate excels in sales and customer service, has experience in insurance sales, and is eager to work in a community-focused environment. Responsibilities include developing customer relationships, conducting policy reviews, and resolving complex issues. Join a vibrant team culture that emphasizes professional and personal development while making a meaningful impact in the community.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills are essential.
• Proven track record of meeting sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.

Skills

Sales-driven

Interpersonal skills

Customer relationship management

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

Our agency opened in 2010 and has grown into a high-performing team of 19 across two offices. We’ve built a strong reputation by focusing on both results and relationships, creating an environment where team members can thrive and grow.

I’m a graduate of Pacific Lutheran University, married with three children and two grandchildren. Family and community are incredibly important to me, and that carries into how I lead and support our team. We are deeply involved in the community and proudly support a variety of local organizations. Giving back and making an impact is a core part of who we are as an agency.

For our team, we offer unlimited income potential, a strong focus on professional and personal development, additional PTO when goals are met, opportunities for advancement, team trips, individual travel bonuses, regular team-building events, a Simple IRA, health benefits, and reimbursement for licensing costs.

Our culture is “work hard, play hard,” built around a team of driven, supportive individuals who enjoy winning together. Our mission goes beyond selling insurance—we’re here to help protect families and make a meaningful difference. We’re looking for passionate, integrity-driven individuals with courage who want to grow, be challenged, and be part of something bigger. If you’re ready for a role that is both demanding and rewarding, this could be the right fit for you.

Role Description:

As Account Manager - State Farm Agent Team Member for Melanie Bakala - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.