Agency Licensing & Compliance Specialist

Cypress Property & Casualty Insurance Company.; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Cypress Property & Casualty Insurance Company in Jacksonville, FL seeks an Agency Services Specialist to serve as a liaison between agencies, sales management and internal teams. You will manage agent licensing, contracting, and books of business, ensuring regulatory compliance and accurate recordkeeping.

You will process applications, renewals and appointments, prepare Book of Business reports, and train agents on new processes. Strong organization and bilingual English/Spanish are a plus.

Qualifications

• 3-5 years customer service or call center experience.
• Property and Casualty license is a plus.
• Proficient with Microsoft Office; bilingual English/Spanish a plus.

Responsibilities

• Respond to inquiries from agents via phone and email promptly.
• Process applications and appointments or renewals in compliance with state rules.
• Maintain agent records, update license, contracting, and Book of Business reports.
• Collaborate with Agency Services Manager to implement strategy.

Job description

Cypress Property & Casualty Insurance Company in Jacksonville, FL seeks an Agency Services Specialist to serve as a liaison between agencies, sales management and internal teams. You will manage agent licensing, contracting, and books of business, ensuring regulatory compliance and accurate recordkeeping.

You will process applications, renewals and appointments, prepare Book of Business reports, and train agents on new processes. Strong organization and bilingual English/Spanish are a plus.