Property Claims Advocate & Settlement Specialist

Cypress Property & Casualty Insurance Company.; Jacksonville (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

Cypress Property & Casualty Insurance Company seeks a Property Claims Adjuster in Jacksonville, FL to provide prompt, courteous claim service on small to moderate severity claims. You will investigate coverage, communicate with customers, and negotiate settlements while documenting activity in the claim system.

The role emphasizes fair settlements, cost management, and adherence to procedures, with emphasis on effective communication and independence in decision-making.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–3 years of experience adjusting small to moderate claims.
• Florida license in good standing or ability to obtain licenses.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledge claim assignments; confirm policy coverage and direct adjustment.
• Interpret policy; decide on coverage using independent judgment for small to moderate claims.
• Investigate claims to determine validity and extent of damage.
• Negotiate settlements and authorize payments within scope of authority; settle cost-effectively.
• Investigate and settle claims promptly and equitably under supervision.
• Develop and maintain relationships with vendors and experts.
• Keep electronic claim files accurate and up-to-date; document activities and payments.
• Ensure claims are concluded promptly and equitably.

Skills

Communication skills

Problem solving

Interpersonal skills

Leadership

Spanish language

Education

Bachelor's degree or equivalent

Tools

Claim Management Systems

Microsoft Word

Excel

Outlook

Access

Job description

Cypress Property & Casualty Insurance Company seeks a Property Claims Adjuster in Jacksonville, FL to provide prompt, courteous claim service on small to moderate severity claims. You will investigate coverage, communicate with customers, and negotiate settlements while documenting activity in the claim system.

The role emphasizes fair settlements, cost management, and adherence to procedures, with emphasis on effective communication and independence in decision-making.