Agency Enablement & Client Services Specialist

Paycom; Oak Park (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Forgotten Harvest is seeking an Agency Enablement Specialist to support its food rescue and distribution efforts from an office-based role in SE Michigan. You will collaborate with Client Services and Food Sourcing to grow the Agency Enablement program, aligning agency capacity with retail opportunities and guiding onboarding and training.

Responsibilities include delivering food safety guidance, tracking participation, and partnering on grants and program expansion.

Qualifications

• Experience with nonprofit and human service agencies.
• Ability to learn Forgotten Harvest’s computer system.
• Valid driver’s license with acceptable driving record.
• Willingness to travel up to 70% of time.

Responsibilities

• Assess partner agency readiness for retail food pickup.
• Onboard new agencies and provide program guidance.
• Deliver training on program expectations and food safety.
• Monitor participation, missed pickups, and outcomes.
• Support grant-related initiatives and program expansion.

Skills

MS Office

Communication skills

Attention to detail

Project coordination

Non-profit familiarity

Job description

Forgotten Harvest is seeking an Agency Enablement Specialist to support its food rescue and distribution efforts from an office-based role in SE Michigan. You will collaborate with Client Services and Food Sourcing to grow the Agency Enablement program, aligning agency capacity with retail opportunities and guiding onboarding and training.

Responsibilities include delivering food safety guidance, tracking participation, and partnering on grants and program expansion.