Agency Relations Coordinator

ADP, Inc.; Seattle (WA); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Hybrid work model

403(b) retirement plan with employer?

Paid time off

Professional development

Job summary

Food Lifeline is seeking an Agency Relations Coordinator in Seattle, WA. This hybrid, non-exempt role focuses on building strong relationships with member agencies and providing hands-on support to food banks, pantries, and other partners across Western Washington.

The successful candidate will be a clear communicator, handle challenging conversations with professionalism, and manage multiple priorities in a collaborative environment.

Qualifications

• Experience in customer service, account management, or project coordination is preferred.
• Experience in nonprofit or community-based programs is important.
• Familiarity with food safety, compliance monitoring, data management systems, or food distribution programs is a plus.

Responsibilities

• Serve as liaison between Food Lifeline and assigned member agencies.
• Provide customer service, training, and operational support to partners.
• Conduct on-site monitoring visits and help resolve issues across departments.

Skills

Customer service

Account management

Project coordination

Nonprofit experience

Job description

Agency Relations Coordinator

Seattle, WA, US

Salary Range: $27.50 To $31.00 Hourly

Salary Range: $27.50 to $31.00 hourly

Work Location: Hybrid - Seattle, Washington

This is a hybrid non-exempt position. Candidates must be able to meet the work-location and onsite requirements of Food Lifeline as required for this role.

Food Lifeline is looking for an Agency Relations Coordinator to build strong relationships with our member agency network and provide responsive, hands-on support to the food banks, pantries, meal programs, shelters, and other community partners that help get food to people across Western Washington.

This is a highly collaborative, relationship-focused role responsible for serving as a liaison between Food Lifeline and assigned member agencies. The Agency Relations Coordinator provides customer service, technical assistance, training, and operational support; helps agencies navigate Food Lifeline requirements and processes; conducts on-site monitoring visits; and works across departments to resolve issues and remove barriers to effective food distribution.

We're looking for someone who enjoys working with people, building trust, solving problems, and helping partners succeed. The ideal candidate can communicate clearly, navigate challenging conversations with professionalism and empathy, manage multiple priorities, and work collaboratively across teams. Experience in customer service, account management, project coordination, nonprofit or community-based programs, food access, or another relationship-centered environment is important. Experience with food safety, compliance monitoring, data management systems, and government food distribution programs is a plus.

Compensation

The full salary range for this position is $27.50 to $31.00 hourly. Starting salary will be determined based on relevant experience, skills, qualifications, and internal equity. Most new hires should expect to start in the middle portion of the range, with opportunities for compensation growth as they gain experience and proficiency in the role.

Why Food Lifeline?

When you join Food Lifeline, you're joining a team committed to collaboration, compassion, and our shared mission of ending hunger in Western Washington. We offer a comprehensive benefits package designed to support your health, well-being, and growth, including:

• 100% employer-paid medical, dental, and vision insurance
• Employer-paid life and disability insurance
• 403(b) retirement plan with employer match
• Generous paid time off, holidays, and personal days
• Organization-wide time off from December 24 through January 1
• Employee Assistance Program (EAP)
• Professional development and learning opportunities
• A collaborative, mission-driven workplace where your work directly helps nourish communities across Western Washington

Food Lifeline is committed to creating a welcoming, inclusive, and equitable workplace where people of all backgrounds, identities, experiences, and perspectives have the opportunity to contribute, grow, and thrive. We strongly encourage candidates with lived experience related to food insecurity, poverty, or the communities we serve to apply.

We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable law.

If you need a reasonable accommodation during the application or interview process, we encourage you to let us know.

Join us in working toward a future where everyone has access to the food they need to thrive.