Aftersales Coordinator – Fast-Paced Auto Support

Quirk Auto Dealers; Braintree (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision

401K

Long-Term Disability

Life Insurance

Critical Illness Insurance

Paid sick time

Vacation time

Job summary

Quirk Auto Dealerships in Massachusetts is seeking an Aftersales Coordinator to support our sales department in a fast-paced automotive environment. You will communicate with customers, lenders, and internal teams to resolve questions about paperwork, warranties, and other after-sale items.

This role requires strong organization and interpersonal skills, the ability to manage multiple deals, and a flexible schedule including days, nights, and weekends.

Qualifications

• Background check including criminal record, drug screen, and motor vehicle records check.

Responsibilities

• Assist customers with questions regarding paperwork, warranties, and other after-sale items.
• Help resolve outstanding issues professionally and maintain a positive customer experience after the vehicle has been delivered.
• Maintain consistent communication between customers, management, lenders, and internal departments until each transaction is complete.
• Follow up with customers after delivery when additional signatures, documents, or information are required.

Skills

Customer service

Lender communication

Organization

Follow-up processes

Tools

Dealership management systems

Lender systems

Job description

Quirk Auto Dealerships in Massachusetts is seeking an Aftersales Coordinator to support our sales department in a fast-paced automotive environment. You will communicate with customers, lenders, and internal teams to resolve questions about paperwork, warranties, and other after-sale items.

This role requires strong organization and interpersonal skills, the ability to manage multiple deals, and a flexible schedule including days, nights, and weekends.