Afternoon Tea Manager

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

401K

Paid annual leave

Family medical leave

Life Insurance

Job summary

Green Valley Grill, part of Quaintance-Weaver Inc., is seeking a friendly Afternoon Tea Manager to join their team in Greensboro. You will lead the tea service operations, supervise staff, and ensure exceptional guest experiences in a fast-paced environment.

The role offers full-time and part-time hours with a comprehensive benefits package including health, dental, vision, 401K and paid leave. If you are passionate about hospitality and teamwork, apply today.

Qualifications

• Experience in hospitality or food service leadership.
• Ability to lead a service team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong sense of urgency and initiative.
• Ability to recall details and manage guest requests.

Responsibilities

• Lead the Tea Service team to deliver outstanding guest experiences.
• Communicate effectively across departments and staff.
• Ensure cleanliness, safety, and sanitation standards.
• Oversee scheduling, payroll, and shift coverage.
• Participate in recruiting and developing team members.
• Maintain high service levels during tea hours.
• Manage inventory and minimize waste.
• Uphold company mission and guest satisfaction.
• Engage staff in meetings and ongoing training.

Skills

Hospitality passion

Clear communication

Detail oriented

Team leadership

Guest focus

Job description

Restaurant and Hotel Job Openings near Greensboro and Cary, NC

See all current openings and apply for positions at Lucky 32 Southern Kitchen, Print Works Bistro, Green Valley Grill, O.Henry Hotel and Proximity Hotel in Greensboro and Cary, NC.

Position:Afternoon Tea Manager

Location: Greensboro, NC

Job Id:4003

# of Openings:2

Afternoon Tea Manager

Location: Green Valley Grill

Hours: Full Time/Part Time

Green Valley Grill is looking for a friendly and energeticAfternoon Tea Managerto join their team of enthusiastic restaurant professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference.

Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us,visit www.qwrh.com/careers.

What are the responsibilities of a Tea Service Manager?

• Communicate clearly and perform consistently while using the mission and values of the organization as your bossAnticipate guest needs proactively by noticing opportunities to wow each guest


• Be a leader in communication and collaboration each and every day making sure to effectively integrate the needs from multiple departments and service team member


• Lead a team that will focus first on causing delight for our guests by giving outstanding service consistently and following our established systems


• Passionately maintain a high level of cleanliness and safety at all times


• Own each shift consistently while energetically leading and coaching colleagues


• Take responsibility for recruiting and hiring great people, then developing them into Lucky Star staff members


• Take ownership of the financial aspects of the Tea Service including payroll, daily reports, food cost and wastage


• Create an environment where leaders are prompted to further develop their skills in order to grow


• Energetically being involved to all staff members meetings and education opportunities


• Maintain a high level of cleanliness and safety, ensuring that our maintenance, training and sanitation standards are met at all times

What Skills and Experience are Desired for a Tea Service Manager?

• Schedule availability to include tea hours: Monday, Tuesday, and Wednesday 1pm-6pm, Thursday 10am-3:30pm, and Friday, Saturday, and Sunday 11am-7pm


• Friendly, energetic, and detail-oriented


• Passion for hospitality


• Great interpersonal and communication skills


• Strong sense of urgency and initiative


• Ability to retain and recall detailed information


• Working in a fast paced, enthusiastic work environment


• Employee Stock Ownership Plan (ESOP)


• Health, dental and vision insurance


• Voluntary Life Insurance


• 401K


• Paid annual leave (vacation, sick, personal, etc.)


• Family medical leave and domestic partner benefits


• Industry related continuing education and frame of reference opportunities