Afternoon Coffee Team Lead - Flexible Schedule & Growth

Sweetwaters Coffee & Tea; Ann Arbor (MI); On-site; USD 12,000 - 13,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Paid time off

Job summary

Sweetwaters Coffee & Tea in Ann Arbor is seeking afternoon Team Leads/Shift Leads who enjoy leading a team and making coffee, espresso, and tea beverages. This established premium coffeehouse brand was founded in Ann Arbor and has over 33 years of successful operation.

The location is inside the University of Michigan Student Union near West Quad. Responsibilities include building sales through excellent product execution, ensuring drinks meet standards, guiding the team to meet goals, and

Qualifications

• Food service experience required.
• Proven sales experience.
• Must enjoy working with people and thrive in a fast-paced environment.
• Available between 12 noon and 6 pm at least 3 days a week; 15+ hours/week with weekend availability.

Responsibilities

• Build sales through excellent product execution, guest service, and team management.
• Ensure coffee, tea, and espresso drinks are prepared to Sweetwaters standards.
• Encourage and guide the team to meet marketing and sales goals during every shift.
• Lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety.
• Provide friendly, accurate, and efficient guest service.
• Execute accurate and proper cash handling procedures.
• Keep the café clean, organized, and inviting at all times.
• Maintain knowledge of coffee, teas, and other products.
• Support GM with weekly orders and monthly inventory tracking.

Skills

Food service experience

Sales experience

Team leadership

Guest service

Education

High school diploma or equivalent

Job description

Sweetwaters Coffee & Tea in Ann Arbor is seeking afternoon Team Leads/Shift Leads who enjoy leading a team and making coffee, espresso, and tea beverages. This established premium coffeehouse brand was founded in Ann Arbor and has over 33 years of successful operation.

The location is inside the University of Michigan Student Union near West Quad. Responsibilities include building sales through excellent product execution, ensuring drinks meet standards, guiding the team to meet goals, and