Evening Assistant Manager

Sweetwaters Coffee & Tea; Ann Arbor (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Opportunity for professional and財ial?

Job summary

Sweetwaters Coffee & Tea in Ann Arbor, MI is seeking an Assistant General Manager to support the GM in running a fast-paced cafe

Responsibilities include sales growth, staff training, operations, and brand standards while advancing in a growing company. Entry-level leadership with opportunities for development within our cafe network, located inside UM Student Union with convenient bus access.

Qualifications

• High school diploma or equivalent required.
• Able to use Microsoft Word and Excel.
• 2 years of supervisory or shift lead experience.
• ServSafe certification preferred.

Responsibilities

• Build sales through excellent product execution, guest service, and team management.
• Assists in managing and training the team to attain sales goals.
• Assists in managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
• Maintain Sweetwaters brand standards.
• Supports GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
• Supports GM in marketing events.

Skills

Communication skills

Guest service

Team leadership

Multi-tasking

People skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Opportunity for professional and financial advancement in our growing company
• Brewed coffees, teas, and Cold Brew coffee are a perk during shifts!

Location:

Ann Arbor, MI

Sweetwaters Coffee & Tea is a strong, growing coffeehouse brand founded over 30 years ago in Ann Arbor, Michigan. We are a women‑owned and led company focused on providing globally inspired beverages & an excellent guest experience. With over 35 locations open, Sweetwaters continues to grow across the nation and we are looking for strong, smart leaders to expand with us.

This Sweetwaters is located inside of the busy University of Michigan Student Union. Convenient bus access.

Our Purpose:

To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.

We are driven to:

• Communicate to build strong relationships.
• Create a contagiously fun environment for staff & guests.
• Be passionate about seriously great drinks, foods & service.
• Pursue profits as a measure of success & path for growth.

Position Description:

An Assistant General Manager for a well‑established, fast‑paced coffeehouse who will assist the General Manager in overseeing the operations, management, and attaining sales goals of a corporate Sweetwaters Coffee & Tea. This is an entry level leadership opportunity. Strong candidates will be looking for personal career growth in the exciting category of specialty coffee and tea.

Responsibilities:

• Build sales through excellent product execution, guest service, and team management.
• Assists in managing and training the team to attain sales goals.
• Assists in the managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
• Maintain Sweetwaters brand standards.
• Supports GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
• Supports GM in marketing events.

Requirements:

• Excellent communication skills, both verbal and written.
• Enjoys working with people, able to multi‑task, and enjoys working in a busy, fast‑paced environment.
• Strong guest service skills, friendly, accurate, and efficient.
• Passionate about preparing excellent beverages, pastries, desserts, and savory foods.
• Strong work ethic, driven, and detail oriented.
• Fun attitude about work and life, loves to laugh, and desires to create a positive team environment.
• Flexible availability with a minimum of 30 hours/week.
• Must be available nights and weekends.

Required education:

• High school or equivalent.
• Able to use Microsoft Office Word and Excel.

Required experience & certifications:

• 2 years of supervisory or shift lead experience
• ServSafe certified preferred

Advancement Opportunities:

• General Management training for qualified candidates
• Positions available in franchise division for qualified candidates

Submission for consideration:

Cover letter noting your available start date and desired salary. Resume and LinkedIn profile.

We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.