Afternoon and Early Evening Shift Leader

Dunkin' Donuts; Fort Atkinson, Northern (WI, KY); Hybrid; USD 17,000 - 19,000; Part time

Benefits offered by this job

Flexible scheduling

Paid training and development

Tuition discount through SNHU

Employee discounts on Dunkin' products

Growth opportunities in management

Job summary

Dunkin' Fort Atkinson is hiring a Shift Leader to supervise daily operations, coach crew, and ensure guest satisfaction. This role combines leadership with hands-on service, managing cash, inventory, and food prep while keeping standards high.

Part-time or full-time positions offer flexible hours, competitive pay, tips, and opportunities to advance into management. Training is provided to help you lead by example and grow your career with Dunkin'.

Qualifications

• Experience leading teams in fast-paced environments.
• Strong communication and guest interaction skills.
• Ability to multitask and stay composed under pressure.
• Customer-focused mindset with a positive attitude.

Responsibilities

• Lead by example and support your team in delivering excellent guest service.
• Keep store operations running smoothly (food prep, inventory, cash handling).
• Train and coach crew members to perform at their best.
• Uphold Food Safety, Brand, and Network standards and assist the manager as needed.

Skills

Leadership experience

Communication skills

Multitasking

Guest service

Job description

Shift Leader at Dunkin' - Step Up, Lead On, and Keep America Running!

Location: Dunkin' #357138-Now Hiring for All Positions. Competive Pay and Flexible Hours

Part-Time or Full-Time | Competitive Pay + Growth Opportunities

Why Dunkin'?

America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

• Pay Range: $12 per hour - $14 per hour + tips
• Flexible scheduling
• Paid training and development
• Discounted tuition for you and your family through SNHU
• Employee discounts on all your Dunkin' favorites
• Opportunities to grow into management roles

What You'll Do:

As a Shift Leader, you'll be the go-to person during your shift, helping to:

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

What You Bring to the Table:

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service