Aftermarket Sales Associate

Neoperl US; Waterbury (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

Neoperl US is seeking a seasoned sales/account management professional to drive regional growth in the Waterbury, CT area. You will collaborate with cross-functional teams, support pricing and contracts, and represent Neoperl at trade shows and events to advance customer relationships and profitability.

You will gather market feedback, contribute to sales strategies, and help expand specialty product offerings across existing and new accounts, delivering measurable sales results.

Qualifications

• 5+ years of experience in sales or account management (manufacturing preferred).
• Strong understanding of product customization and application.
• Excellent written and verbal communication skills.
• Collaborative team contributor across departments.
• Demonstrated ability to build and maintain customer/internal relationships.
• Experience supporting complex customer accounts to drive sales results.

Responsibilities

• Collaborate with cross-functional teams to support regional sales and growth initiatives.
• Support pricing discussions and contract development to ensure profitability.
• Provide input to support sales strategies and continuous improvement.
• Conduct customer visits, deliver product presentations, and represent the company at industry events.
• Maintain and update aftermarket sales dashboards for tracking and reporting.
• Manage assigned accounts by coordinating with product, quality, marketing, and procurement teams.
• Gather customer and market feedback and communicate findings to marketing/product management.
• Support specialty product growth by identifying opportunities within accounts.

Skills

Sales/account management

Customer relationship management

Cross-functional collaboration

Problem solving

Communication (written and verbal)

Tools

Excel

PowerPoint

Outlook

Job description

• Collaborate with cross-functional teams (technical, marketing, supply chain, and operations) to support and execute regional sales and growth initiatives.
• Support pricing discussions and contract development to ensure accuracy, alignment with customer needs, and profitability.
• Provide input and recommendations to support sales strategies and continuous improvement efforts.
• Conduct customer visits, deliver product presentations, and represent the company at trade shows and industry events.
• Maintain and update aftermarket sales activity dashboards to support tracking, analysis, and reporting.
• Manage assigned accounts by building strong working relationships with internal teams such as product managment, quality, marketing, and procurement to support regional sales growth and performance targets.
• Gather customer and market feedback, including application needs and potential innovation opportunities, and communicate findings to marketing or product management as appropriate.
• Support specialty product growth by identifying opportunities within existing and prospective customer accounts.

Qualifications:

• Minimum of 5 years of experience in sales or account management (experience in Manufacturing preferred; plumbing, fluid, or flow systems a plus).
• Strong understanding of product customization and application.
• Strong proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.).
• Collaborative team contributor with the ability to work effectively across departments.
• Demonstrated ability to build and maintain strong customer and internal relationships to support sales growth and profitability.
• Experience supporting complex customer accounts and contributing to measurable sales results.
• Self-motivated, results-oriented professional with strong follow-through.
• Creative problem-solver who can evaluate multiple approaches to overcome challenges.
• Excellent written and verbal communication skills, with experience preparing and delivering technical and business presentations to customers.