Aftermarket Manager

Idahoan Foods, LLC; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

RDO Equipment Co. is seeking an Aftermarket Manager to lead Parts and Service operations in the Warren area. You will drive performance, develop your team, and shape a culture of accountability and customer-first solutions.

You will oversee budgets and metrics, improve operational efficiency, and ensure exceptional service delivery. If you thrive on building high-performing teams and influencing results, this role is for you.

Qualifications

• Proven leadership experience in a supervisory or managerial role.
• Strong customer-first mindset and service orientation.
• Excellent verbal and written communication skills.

Responsibilities

• Lead Parts and Service operations to drive performance and customer satisfaction.
• Coach and build a high-performing team through regular 1:1s and development conversations.
• Own the numbers: manage budgets, benchmarks, and financial performance.
• Drive process improvements and operational efficiency across aftermarket functions.
• Foster accountability, teamwork, and clear communication across the team.

Skills

Leadership

People management

Customer focus

Communication

Operations

Budgeting

Job description

Ready to take ownership of a high-impact leadership role where you can drive results, develop people, and shape the customer experience? As an Aftermarket Manager with RDO Equipment Co., you’ll lead Parts and Service operations while building a culture rooted in accountability, teamwork, and customer-first solutions. If you’re energized by building high-performing teams, improving processes, and delivering exceptional customer experiences - this is your opportunity.

What’s In It For You:

• $80,000 - $110,0000 / year
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO's customers in and around Warren do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day — regardless of what the growing season brings. Ready to join them?

What You Will Do:

• Lead the business: oversee Parts and Service operations, driving performance and customer satisfaction.
• Develop your team: coach and build a high-performing team through regular 1:1s and development conversations.
• Own the numbers: manage budgets, benchmarks, and overall financial performance
• Improve the operation: drive process enhancements and operational efficiency across aftermarket functions.
• Build the culture: foster accountability, teamwork, and strong communication across the team.
• Proven leadership: previous supervisory or management experience.
• Industry expertise: experience in parts, service, or aftermarket operations.
• Customer focus: strong commitment to delivering exceptional service.
• Communication skills: clear and effective verbal and written communication.
• Technical proficiency: solid computer and system skills.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• Outdoors friendly:The Warren area offers hunting, fishing, and snowmobiling throughout the region.
• Culture of support:Helping each other is what we do here, join a team of support where everyone works together to grow the store.
• Tight-knit team:Everyone is friendly in Warren and gets along as they work to solve customer problems throughout the region.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.