Aftermarket Account Manager - Great Plaines

ZF Group; Pleasant Prairie (WI); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual Incentive Plan

Paid Time Off

401k Plan

Health Care Benefits

Paid Holidays

Job summary

ZF Group is seeking an Aftermarket Account Manager to maintain ZF as a preferred partner by managing all customer-related activities within the assigned Aftermarket region/accounts. The role sits remotely in Wisconsin and requires leading RFQ processes, ensuring responsiveness to customer needs, and delivering premium service across the value chain.

The ideal candidate has 6+ years in technical/sales roles in automotive/aftermarket, with strong Excel skills and travel up to 75%.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in heavy truck/automotive/aftermarket sales.
• Commercial Vehicle experience is highly preferred.
• Proficient in Microsoft Office Suite, including Excel, Outlook and Teams; Strong Excel skills required.

Responsibilities

• Lead the request for quotation process for all customer requests.
• Ensure the organization is responsive to customer needs and communicate these throughout the organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development to delivery.

Skills

Presentation skills

Negotiation

Relationship management

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

About the Team: The Aftermarket Account Manager – will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

The position will sit remotely in Wisconsin.

What you can look forward to as an Aftermarket Account Manager:

• Lead the request for quotation process for all customer requests.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your Profile as an Aftermarket Account Manager:

• Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales
• Commercial Vehicle experience is highly preferred.
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation skills.
• Negotiation/Relationship management skills.
• Ability to travel 50% - 75% of the time.

Why you should choose ZF:

• Annual Incentive Plan
• Paid Time Off
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A supportive collaborative team environment
• Supportive Employee Groups and community outreach activities