Aftercare Case Manager: Recovery Planning & Support

Mountainside; Connecticut; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Paid Sick Time

Free meals while working on the Canaan

Job summary

Mountainside Treatment Center in Connecticut is seeking an Aftercare Coordinator to guide clients through discharge planning and ongoing support. You will develop individualized continuing care plans, coordinate resources with families and treatment teams, and promote Mountainside’s programs.

The role involves a 3–6 month duration with a Tue–Sat schedule and heavy CRM/EMR usage. The role emphasizes organization, communication, and compassionate client engagement, with responsibilities to

Qualifications

• Minimum High School education with 2 years of experience in human services, addiction treatment or related field required.
• Bachelor's Degree (B.S., B.A., or B.S.S.W.) from a four-year accredited college or university preferred.
• Must have basic computer skills including Microsoft Office suite, Adobe and use of internet applications.
• Works well independently along with the ability to work collaboratively with Clinical Treatment, Admissions, and Business Development teams at Mountainside.
• Ability to multitask/prioritize specific caseload needs.
• Ability to adapt to a changing environment.
• Ability to work both independently and collaboratively as necessary.
• Strong communication skills.
• Excellent organization and time management skills.

Responsibilities

• Develops and provides client with continuing care plan/resources prior to discharge.
• Markets and promotes Mountainside’s programs and facilities by preparing and providing information, answering questions
• Accurately relay payment information necessary for admission, collect insurance information and communicate financial options
• Collaborates with client’s treatment team (clinician, family wellness) to develop a clinically appropriate aftercare plan.
• Complete all daily scheduled tasks on a day-to-day basis
• Manage a caseload of up to 15 clients.
• Provides family members, providers, and referral sources with weekly updates on status of continuing care plans and/or clients commitment to aftercare planning.
• Facilitates weekly group sessions to educate new residential clients on the continuing care process and appropriate levels of care/providers
• Maintain notes and all applicable documentation in our CRM and EMR systems
• Comply with all federal, state and accreditation regulatory requirements.
• Other duties and responsibilities as assigned

Skills

Strong communication

Multitasking

CRM/EMR familiarity

Microsoft Office

Education

High School diploma or equivalent

Bachelor's degree preferred in related field

Tools

CRM/EMR systems

Microsoft Office

Job description

Mountainside Treatment Center in Connecticut is seeking an Aftercare Coordinator to guide clients through discharge planning and ongoing support. You will develop individualized continuing care plans, coordinate resources with families and treatment teams, and promote Mountainside’s programs.

The role involves a 3–6 month duration with a Tue–Sat schedule and heavy CRM/EMR usage. The role emphasizes organization, communication, and compassionate client engagement, with responsibilities to