Case Manager (Temporary)

Mountainside; Connecticut; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Paid Sick Time

Free meals while working on the Canaan

Job summary

Mountainside Treatment Center in Connecticut is seeking an Aftercare Coordinator to guide clients through discharge planning and ongoing support. You will develop individualized continuing care plans, coordinate resources with families and treatment teams, and promote Mountainside’s programs.

The role involves a 3–6 month duration with a Tue–Sat schedule and heavy CRM/EMR usage. The role emphasizes organization, communication, and compassionate client engagement, with responsibilities to

Qualifications

• Minimum High School education with 2 years of experience in human services, addiction treatment or related field required.
• Bachelor's Degree (B.S., B.A., or B.S.S.W.) from a four-year accredited college or university preferred.
• Must have basic computer skills including Microsoft Office suite, Adobe and use of internet applications.
• Works well independently along with the ability to work collaboratively with Clinical Treatment, Admissions, and Business Development teams at Mountainside.
• Ability to multitask/prioritize specific caseload needs.
• Ability to adapt to a changing environment.
• Ability to work both independently and collaboratively as necessary.
• Strong communication skills.
• Excellent organization and time management skills.

Responsibilities

• Develops and provides client with continuing care plan/resources prior to discharge.
• Markets and promotes Mountainside’s programs and facilities by preparing and providing information, answering questions
• Accurately relay payment information necessary for admission, collect insurance information and communicate financial options
• Collaborates with client’s treatment team (clinician, family wellness) to develop a clinically appropriate aftercare plan.
• Complete all daily scheduled tasks on a day-to-day basis
• Manage a caseload of up to 15 clients.
• Provides family members, providers, and referral sources with weekly updates on status of continuing care plans and/or clients commitment to aftercare planning.
• Facilitates weekly group sessions to educate new residential clients on the continuing care process and appropriate levels of care/providers
• Maintain notes and all applicable documentation in our CRM and EMR systems
• Comply with all federal, state and accreditation regulatory requirements.
• Other duties and responsibilities as assigned

Skills

Strong communication

Multitasking

CRM/EMR familiarity

Microsoft Office

Education

High School diploma or equivalent

Bachelor's degree preferred in related field

Tools

CRM/EMR systems

Microsoft Office

Job description

Description

Case Manager

Canaan, CT

About the Position:

As an Aftercare Coordinator, you'll play a vital role in guiding clients through one of the most important transitions in their recovery journey—developing individualized continuing care plans that support long-term success. Working closely with clients, families, treatment teams, and community providers, you'll coordinate resources, facilitate educational groups, and ensure each client leaves Mountainside with the tools and support they need to thrive. If you're organized, compassionate, and enjoy building relationships while making a meaningful impact, we'd love to hear from you. The anticipated duration of this position is approximately 3-6 months.

Schedule:

Tuesday through Saturday: 8:00 am - 4:30 pm

Your Role:

• Develops and provides client with continuing care plan/resources prior to discharge.
• Markets and promotes Mountainside’s programs and facilities by preparing and providing information, answering questions
• Accurately relay payment information necessary for admission, collect insurance information and communicate financial options
• Collaborates with client’s treatment team (clinician, family wellness) to develop a clinically appropriate aftercare plan.
• Complete all daily scheduled tasks on a day-to-day basis
• Manage a caseload of up to 15 clients.
• Provides family members, providers, and referral sources with weekly updates on status of continuing care plans and/or clients commitment to aftercare planning.
• Facilitates weekly group sessions to educate new residential clients on the continuing care process and appropriate levels of care/providers
• Maintain notes and all applicable documentation in our CRM and EMR systems
• Comply with all federal, state and accreditation regulatory requirements.
• Other duties and responsibilities as assigned

Qualifications:

• Minimum High School education with 2 Years of experience in human services, addiction treatment or related field required
• Bachelor's Degree (B.S., B.A., or B.S.S.W.) from a four-year accredited college or university preferred
• Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
• Works well independently along with the ability to work collaboratively with Clinical Treatment, Admissions, and Business Development teams at Mountainside.
• Ability to multitask/prioritize specific caseload needs.
• Ability to adapt to a changing environment.
• Ability to work both independently and collaboratively as necessary.
• Strong communication skills.
• Excellent organization and time management skills.

Compensation:

The base rate of pay for this position is $20.00 - $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Paid Sick Time
• Free meals while working on the Canaan campus

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.