After-Hours Logistics Coordinator — Carrier & Client Relations

ADP, Inc.; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Advancement opportunities

Team environment

Job summary

Forrest Logistics is seeking an After‑Hours Logistics Coordinator in Phoenix, AZ. You will help customers move inventory efficiently, coordinating with carriers to ensure on‑time deliveries and cost effectiveness.

Ideal candidates have logistics/account management experience and are proficient with Excel, Outlook, Teams, and Microsoft 365. The role supports a dynamic, team‑oriented environment with growth opportunities.

Qualifications

• Experience in customer service and logistics coordination preferred.
• Familiarity with carrier relations and load/ticket tracking.
• Strong Excel skills for load tracking, reporting, and data accuracy.

Responsibilities

• Develop and grow relationships with customers and carriers
• Responsibly manage shipments by ensuring all loads are fulfilled to expectations
• Monitor and report events within a load’s lifecycle to team members and customers
• Identify, communicate, and resolve any issues with shipments
• Manage carrier performance and responsibilities
• Shifts range starting anywhere from 3pm to 9pm
• A go-getter who works well independently
• Ability to multi-task, prioritize, and problem-solve in the moment
• Effective communication and collaboration skills as part of a team
• Highly skilled at developing and maintaining relationships with clients and carriers
• Handle inquiries, provide updates, and resolve service issues
• A strong sense of personal accountability and a winning attitude
• Customer service or operational experience in the transportation industry preferred
• Proficient in Excel for load tracking, reporting, and data accuracy
• Experienced using Outlook and Teams for cross‑department communication
• Able to manage documents, schedules, and communication through Microsoft 365

Skills

Customer service

Logistics coordination

Carrier relations

Multitasking

Tools

Excel

Outlook

Teams

Microsoft 365

Job description

Forrest Logistics is seeking an After‑Hours Logistics Coordinator in Phoenix, AZ. You will help customers move inventory efficiently, coordinating with carriers to ensure on‑time deliveries and cost effectiveness.

Ideal candidates have logistics/account management experience and are proficient with Excel, Outlook, Teams, and Microsoft 365. The role supports a dynamic, team‑oriented environment with growth opportunities.