After Hours Child Welfare Unit Manager II

Chester County of Pennsylvania; Westtown (Chester County); On-site; USD 65,000 - 110,000; Full time

Job summary

Chester County PA is seeking a Casework Manager II for the After Hours and Access Services Unit. This role administers supervision and coordination of units handling intake, screening, investigations, and emergency responses under CPSL and related laws.

The position requires directing staff, ensuring timely responses to abuse and neglect, and maintaining system-wide documentation accuracy in CAPS and LEAD. Strong leadership and regulatory knowledge are essential.

Qualifications

• Bachelor’s degree and four years of social work experience with supervisory responsibilities.
• Equivalent combination of education/experience may apply with the 12 credits in related social sciences.

Responsibilities

• Oversee After Hours and Access Units to ensure CPSL compliance and proper service delivery.
• Supervise staff, set expectations, monitor performance, and coordinate staffing.
• Ensure accurate documentation and regulatory compliance across case management systems.
• Collaborate with internal partners and outside agencies on child welfare matters.
• Prepare reports and participate in county/state meetings related to child welfare.

Skills

Leadership

Staff supervision

Project coordination

CAPS/LEAD

Policy compliance

Education

Bachelor's degree in Social Sciences or related

Tools

Microsoft Office

Case management systems (CAPS/LEAD)

Job description

Chester County PA is seeking a Casework Manager II for the After Hours and Access Services Unit. This role administers supervision and coordination of units handling intake, screening, investigations, and emergency responses under CPSL and related laws.

The position requires directing staff, ensuring timely responses to abuse and neglect, and maintaining system-wide documentation accuracy in CAPS and LEAD. Strong leadership and regulatory knowledge are essential.