Affordable Housing & Resident Services Specialist

Catholic-Charities-of-Baltimore; Towson (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vacation/sick/holiday pay

403(b) Retirement Plan

Tuition Advancement

Job summary

Catholic Charities of Baltimore's Senior Communities seeks a Housing Associate to support daily operations at Trinity House Apartments in Towson, MD. The role manages eligibility, recertifications, rent collection, and work orders to uphold HUD and agency standards.

Schedule is Monday–Friday, 8:30 AM–4:30 PM. Responsibilities include maintaining audit-ready files, resident communication, reporting, and ensuring high-quality housing services for seniors.

Qualifications

• High School diploma or equivalent.
• Two years clerical experience.
• Certified Occupancy Specialist within one year of employment.

Responsibilities

• Conduct interim and annual recertifications interviews and prepare documentation to ensure eligibility and HUD/compliance.
• Maintain applicant and resident files; ensure audit-ready, accurate records.
• Manage waiting list and applications; communicate status and ensure timely processing.
• Prepare reports within deadlines to support compliance and funding requirements.
• Distribute rent statements and collect fees; document discrepancies.

Skills

Punctual & reliable

Interpersonal skills

Organizational skills

Discretion & confidentiality

Communication

Microsoft Office proficiency

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Word

Excel

PowerPoint

Skype

OneDrive

Job description

Catholic Charities of Baltimore's Senior Communities seeks a Housing Associate to support daily operations at Trinity House Apartments in Towson, MD. The role manages eligibility, recertifications, rent collection, and work orders to uphold HUD and agency standards.

Schedule is Monday–Friday, 8:30 AM–4:30 PM. Responsibilities include maintaining audit-ready files, resident communication, reporting, and ensuring high-quality housing services for seniors.