Affordable Housing Leasing Specialist

Eureka Multifamily Group; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Eureka Multifamily Group in Houston is seeking a Leasing Agent to handle apartment rentals, resident move-ins, and lease renewals, including completing all required administrative paperwork. You will deliver excellent customer service by addressing resident inquiries and concerns.

The role supports occupancy goals, conducts tours, processes applications, and ensures compliance with HUD/LIHTC regulations. The position requires strong communication and sales skills, and a commitment to Fair

Qualifications

• Ability to communicate and maintain good relationships with residents and site staff.
• Excellent interpersonal skills and ability to interact effectively with persons of diverse backgrounds.
• Proficiency in customer service and sales.
• Good verbal communication skills.

Responsibilities

• Assist the community managers in maintaining occupancy levels at the affordable living community.
• Assist the Community Managers with renting the apartments to meet or beat the occupancy goals. This includes, but is not limited to: conducting tours, maintaining the wait list, gathering required verification, and processing new applications.
• Familiar with HUD and LIHTC regulations.
• Obtains appropriate signatures and documentation related to the move in.
• Prepares move in packets.
• Assists with incoming/outgoing calls as needed.
• Provides tours, performs interviews and responds to mailings and phone calls.
• Complete all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures.
• Reviews resident notices to vacate and advises residents of their responsibilities.
• Receive rent payments from residents, complete resident receipts, post rent payments to resident accounts and updates resident records.
• Complies with the company policies and procedures. Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state and local laws. Maintain documentation verifying compliance.
• Adheres to all company and site policies and procedures according to the employee handbook, and Eureka safety policies.
• Updates residents records as necessary
• Assists in maintain the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
• Participates in all mandatory training programs.
• Responsible for reporting to work on time as scheduled and complying with dress code.
• Additional duties, including those assigned by employee's supervisor or a corporate executive employee.

Skills

Customer service

Sales

Interpersonal skills

Verbal communication

Education

High School diploma, GED or equivalent experience

Prior experience in customer service or sales

Job description

Eureka Multifamily Group in Houston is seeking a Leasing Agent to handle apartment rentals, resident move-ins, and lease renewals, including completing all required administrative paperwork. You will deliver excellent customer service by addressing resident inquiries and concerns.

The role supports occupancy goals, conducts tours, processes applications, and ensures compliance with HUD/LIHTC regulations. The position requires strong communication and sales skills, and a commitment to Fair