Affordable Housing Leasing Specialist

Dominium; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Benefits package

Job summary

Dominium seeks a Leasing Consultant for Falls Pointe in Durham, NC to join our mission of affordable housing. This role blends customer service, sales, and property presentations, engaging with prospective residents by phone, in person, and online.

You will tour communities, process applications, ensure compliance with Fair Housing, and maintain accurate records in Yardi PMS. Prior sales or hospitality experience is helpful; evenings and weekends may be required.

Qualifications

• High School or equivalent education; sales or customer service experience preferred.
• Effective verbal and written communication in English.
• Ability to engage with diverse customers in a friendly, professional manner.

Responsibilities

• Greet and assist prospective residents via phone, email, text, and in person; build rapport and provide property tours.
• Present available units, close leases, and conduct timely follow-up with prospects.
• Inspect and prepare homes for tours to ensure cleanliness and appeal.
• Maintain knowledge of property features, local schools, hospitals, and amenities to inform prospects.
• Adhere to Fair Housing laws; document interactions and enter data in Yardi PMS.
• Guide customers through applications and collect required documentation for eligibility.

Skills

Customer service

Sales

Communication

Math skills

Time management

Adaptability

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Dominium seeks a Leasing Consultant for Falls Pointe in Durham, NC to join our mission of affordable housing. This role blends customer service, sales, and property presentations, engaging with prospective residents by phone, in person, and online.

You will tour communities, process applications, ensure compliance with Fair Housing, and maintain accurate records in Yardi PMS. Prior sales or hospitality experience is helpful; evenings and weekends may be required.