Aesthetic Front Desk Specialist - Patient Experience

Associates-in-Dermatology; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Associates-in-Dermatology in Louisville, KY, seeks an experienced aesthetic receptionist to manage front desk tasks for cosmetic visits. You will greet patients, check them in/out, and assist via phone/online channels while promoting skin care products and procedures.

The ideal candidate has 1 year front desk experience (dermatology preferred), strong English communication, multitasking ability, and proficiency with EMR and POS systems to ensure accurate records and a smooth guest experience.

Qualifications

• High school diploma or GED required.
• At least 1 year front desk experience, preferably in dermatology or cosmetics.
• Excellent customer service and communication skills.
• Strong English written and oral communication.
• Ability to use POS systems and EMR software.
• Ability to multitask and stay organized.
• HIPAA privacy knowledge and discretion.

Responsibilities

• Greet patients and check them in/out for cosmetic appointments.
• Schedule follow-up and other procedures; manage online scheduling.
• Answer phones and check voicemails; assist interoffice communications.
• Promote and sell skin care products/services to clients.
• Collect HIPAA forms and obtain consent signatures.
• Verify patient information across multiple systems.
• Assist with spa events and maintain guest flow and reception area.

Skills

Customer service

Data entry

EMR systems

Phone handling

Multitasking

POS system

Education

High school diploma or GED

Job description

Associates-in-Dermatology in Louisville, KY, seeks an experienced aesthetic receptionist to manage front desk tasks for cosmetic visits. You will greet patients, check them in/out, and assist via phone/online channels while promoting skin care products and procedures.

The ideal candidate has 1 year front desk experience (dermatology preferred), strong English communication, multitasking ability, and proficiency with EMR and POS systems to ensure accurate records and a smooth guest experience.