Aesthetic Front Desk Growth Coordinator

SKINSPIRATIONS; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Skinspirations is an aesthetic and regenerative medical practice seeking a growth-focused Front Desk Coordinator who will be a self-driven powerhouse. You will balance client-facing duties with business priorities to increase client volume and maximize revenue while delivering compassionate patient care.

You will actively hunt for inefficiencies, organize schedules, and maintain a warm, professional front desk environment.

Qualifications

• Training and/or experience providing a Four Seasons-level, 5-star customer service experience to every client.
• A proactive mindset with the ability to prioritize revenue growth and client retention.
• Proven performance in new client acquisition.
• Ability to provide maximum productivity with minimal supervision.
• Experience in medical esthetic services.
• Excellent grammar and communication skills.
• A positive, upbeat personality.
• Proficiency with complex scheduling tasks and computer systems.
• A problem-solving nature.
• Someone who thrives in a team-focused environment rather than as an individual.
• Ability to accept constructive criticism like a professional.
• A history of staying in at least one job for more than twelve months within the last 3 years.
• Your current residence is located within 20 miles of our office.

Responsibilities

• As the Front Desk Coordinator, you are the center of our team, balancing client-facing responsibilities with business-focused priorities. From scheduling, increasing client engagement and retention, to solving technical problems on your own, you’ll play a key role in enhancing every patient experience and helping the practice to thrive. You will not just manage tasks; you will actively hunt for inefficiencies and implement creative solutions completely autonomously.
• Manage all aspects of patient scheduling and front desk duties to ensure smooth provider flow and maximum daily revenues.
• Solve Problems Autonomously: Spot operational bottlenecks early, design effective fixes, and execute them without needing oversight.
• Deliver Patient-First Care: Go above and beyond to accommodate unique patient requests, resolving complex issues smoothly while maintaining a warm, human touch.
• Strictly follow established written guidelines to ensure consistent, compliant practice results.
• Be a Skinspirations Brand Ambassador: Proudly present and discuss the clinical expertise, qualifications, and results produced by our practice to patients, partners, and the community.
• Coordinate check-in and check-out processes, including payment collection, rewards programs, and rebooking.
• Encourage the purchase of treatment packages, memberships, rebooking, and referrals to support revenue and client retention.
• Knowledgeably answer questions about all of our treatments.
• Organize patient charts, handle all patient records, send and confirm receipt of signed documents, email post-treatment instructions, etc.
• Collaborate with providers and team members to maintain a positive and seamless patient experience.
• Contribute your own unique strengths—whether in social media, organization, or client engagement—to expand the impact of your role.
• Seek client reviews, social media engagement, and referrals to help drive revenue growth.
• Resolve any guest concerns with professionalism and a solutions-driven approach.
• Handle daily office operations, including all patient communication, technical issues, and last-minute scheduling changes.
• Maintain a positive, team-oriented atmosphere that motivates both staff and patients.
• Help create and organize marketing initiatives, special events, and promotional activities to increase new client acquisition.
• Assist in maintaining the clean and elegant appearance of the office.

Job description

Skinspirations is an aesthetic and regenerative medical practice seeking a growth-focused Front Desk Coordinator who will be a self-driven powerhouse. You will balance client-facing duties with business priorities to increase client volume and maximize revenue while delivering compassionate patient care.

You will actively hunt for inefficiencies, organize schedules, and maintain a warm, professional front desk environment.