Aerospace Quality Lead & Customer Liaison

Express Employment International (US); Redmond (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

Express Employment International (US) is seeking a Quality Leader to oversee calibration, source inspection and quality documentation, driving continuous improvement across the quality function. You will lead customer-focused quality activities and act as the primary liaison for assigned customers, ensuring timely responses and effective corrective actions.

You will supervise the quality team, enforce AS9100 compliance, and partner with cross-functional groups to improve processes, reduce

Qualifications

• Bachelor’s degree in Quality, Engineering, or related field (or equivalent experience).
• 3–5+ years of experience in manufacturing environment.
• Strong communication and leadership skills.
• Strong understanding of quality systems (AS9100 or equivalent).
• Experience with corrective action methodologies (8D, root cause analysis, etc.).
• Ability to effectively communicate with customers and cross-functional teams.

Responsibilities

• Supervise quality team and manage workload to meet deadlines and standards.
• Verify shipped parts meet customer requirements and document packages.
• Oversee document control and ensure proper distribution of records.
• Serve as primary quality contact for customers and address inquiries and CARs.
• Lead root-cause analysis and drive corrective/preventive actions.

Skills

Leadership

Communication

Problem-solving

Quality systems knowledge

Education

Bachelor’s degree in Quality, Engineering, or related field

Job description

Express Employment International (US) is seeking a Quality Leader to oversee calibration, source inspection and quality documentation, driving continuous improvement across the quality function. You will lead customer-focused quality activities and act as the primary liaison for assigned customers, ensuring timely responses and effective corrective actions.

You will supervise the quality team, enforce AS9100 compliance, and partner with cross-functional groups to improve processes, reduce