Aerospace MRO Customer Service

Terrelonge Staffing Solutions Inc.; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A staffing solutions provider is seeking an experienced Customer Service Representative for an MRO aerospace client in Florida. Role requires 2-4 years of experience and strong communication skills. The representative will address customer inquiries, process orders, and ensure timely service delivery. Ideal candidates will hold an associate degree and have proficiency with CRM software. Offering competitive compensation in the range of $40,000 to $60,000.

Qualifications

• 2-4 years of experience in customer service within the aerospace industry.
• Experience in a technical environment preferred.

Responsibilities

• Serve as the primary point of contact for customers.
• Process orders and manage customer accounts.
• Coordinate with internal teams for service delivery.

Skills

Strong problem-solving skills

Excellent verbal communication

Proficiency in CRM software

Attention to detail

Education

Associate degree or equivalent

Tools

Microsoft Office Suite

Job description

North Miami Beach, Florida, United States • MRO Aerospace and Defense Client

$40,000.00 - $60,000.00 (US Dollar)

About the job Aerospace MRO Customer Service

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.

Key Responsibilities:

• Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
• Process orders, track shipments, and manage customer accounts to ensure satisfaction.
• Coordinate with internal teams to ensure timely and accurate delivery of services.
• Maintain detailed records of customer interactions and transactions.
• Provide clients with regular updates on service status and any changes to their orders.

Qualifications:

• Associate degree or equivalent experience in customer service or a related field.
• 2-4 years of experience in customer service within the aerospace industry.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in CRM software and Microsoft Office Suite.