Aerospace Customer Support Engineer II

Parker Hannifin Corporation; Simi Valley (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Parker Aerospace in Simi Valley, CA is seeking a Customer Service Engineer II to provide experienced technical engineering support for in-service Parker products, interfacing with OEMs, airlines, and MROs to ensure reliability and customer satisfaction.

Responsibilities include analyzing field data, supporting RCA and corrective actions, and collaborating across engineering, quality, and service organizations to deliver timely resolutions and product improvements.

Qualifications

• Experience providing technical engineering support for aerospace products.
• Ability to respond to complex customer inquiries on operation, maintenance and troubleshooting.
• Ability to interpret engineering drawings and specifications.

Responsibilities

• Provide in-service product support to OEMs, airlines, and MROs.
• Respond to inquiries on operation, performance, installation, and repair.
• Support field issue resolution, product investigations, and meetings.
• Analyze data to identify trends and opportunities for improvement.

Skills

Technical support

Customer liaison

Engineering drawings

Root cause analysis

Job description

Parker Aerospace in Simi Valley, CA is seeking a Customer Service Engineer II to provide experienced technical engineering support for in-service Parker products, interfacing with OEMs, airlines, and MROs to ensure reliability and customer satisfaction.

Responsibilities include analyzing field data, supporting RCA and corrective actions, and collaborating across engineering, quality, and service organizations to deliver timely resolutions and product improvements.