Aerospace Customer Account Specialist (Hybrid)

RTX; Phoenix (AZ); Ibrido; USD 69.000 - 131.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Three weeks of vacation

401(k) plan with employer matching

Descrizione del lavoro

RTX, a leading aerospace and defense company, is seeking a Customer Account Analyst in the Phoenix area. You will serve as the liaison between customers and internal teams, ensuring repair orders progress smoothly while delivering an exceptional customer experience.

You will manage 200+ active orders, coordinate with Operations, Planning, Engineering, Quality, and Finance, and handle commercial/military repair orders from receipt through invoicing.

Competenze

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field.
• Procurement, buying, or supplier management experience within aerospace, manufacturing, or another highly regulated industry.

Mansioni

• Serve as a point of contact for customers, providing timely communication and exceptional service throughout the repair process.
• Manage a high volume of repair orders, overseeing 200+ active orders at any given time while maintaining accuracy and responsiveness.
• Coordinate daily with cross-functional teams including Operations, Planning, Engineering, Quality, and Finance to support customer requirements and delivery commitments.
• Administer commercial and military repair orders from receipt through completion, including order entry, quoting, status updates, issue resolution, and invoicing support.

Conoscenze

Customer liaison

Order management

Cross-functional coordination

Formazione

Bachelor’s degree

Advanced degree (related field)

Strumenti

SAP

CAV

PIEE

Descrizione del lavoro

RTX, a leading aerospace and defense company, is seeking a Customer Account Analyst in the Phoenix area. You will serve as the liaison between customers and internal teams, ensuring repair orders progress smoothly while delivering an exceptional customer experience.

You will manage 200+ active orders, coordinate with Operations, Planning, Engineering, Quality, and Finance, and handle commercial/military repair orders from receipt through invoicing.