Aerospace Account Coordinator | AS9120 & Orders

Composites One; Lenexa (KS); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Annual bonuses

Profit sharing

Healthcare benefits

Job summary

Composites One is seeking a Certified Account Coordinator (CAC) to deliver top-tier customer support to Aerospace and Defense customers. The role involves handling complex sales orders, documentation per AS9120, and expediting between teams and customers to meet commitments.

You will interact with customers, commercial and supply chain teams, manage quotes, contract reviews, and payments coordination, ensuring accurate order execution and service excellence.

Qualifications

• The candidate has 3–5 years of related experience in a quality environment or Aerospace (AS9100).
• Experience with Aerospace grade, perishable materials and customer service processes.
• Familiar with product stocking requirements/forecasts and documentation support (MSDS, C of A).
• Proficiency in MS Office and ability to learn internal systems such as SAP.

Responsibilities

• Respond to inquiries via phone, email, or portals from external and internal customers.
• Generate and track quotes through the fulfillment process.
• Conduct contract review and PO receipt with documentation flow-downs.
• Coordinate with AR team to monitor payments and terms.
• Serve as liaison between customers and internal teams during order fulfillment.

Skills

Customer service experience

AS9120 knowledge

Communication skills

MS Office proficiency

Education

Associate's degree in business-related field

Tools

SAP

MS Office (Word/Excel)

Job description

Composites One is seeking a Certified Account Coordinator (CAC) to deliver top-tier customer support to Aerospace and Defense customers. The role involves handling complex sales orders, documentation per AS9120, and expediting between teams and customers to meet commitments.

You will interact with customers, commercial and supply chain teams, manage quotes, contract reviews, and payments coordination, ensuring accurate order execution and service excellence.