AEP Tech Lead

New York Technology Partners; Malvern (Chester County); On-site; USD 150,000 - 190,000; Part time

Job summary

New York Technology Partners in Malvern, PA, is seeking a Senior AEP Technical Lead to drive architecture, implementation, and evolution of enterprise customer-data and omnichannel digital experiences.

You will lead the design of XDM schemas, AEP Web SDK implementations, and integrations with AJO, CJA, Analytics, and AEM while mentoring engineering teams and setting technical standards.

Qualifications

• Bachelor’s or master’s degree in IT, CS, digital tech, design or equivalent experience.
• 5–7 years hands-on experience with Adobe Experience Platform and enterprise data collection.
• Deep, hands-on expertise with AEP: XDM, data ingestion, identity, Real-Time Customer Profile, segmentation, governance.
• Expert-level knowledge of AEP Web SDK, Tags, datastreams, Edge Network, event schemas, consent.
• Experience delivering enterprise integrations among AEP, AJO, and CJA for real-time omnichannel journeys.
• Knowledge of other Adobe products: Analytics, Target, AEM, Real-Time CDP, Campaign.
• Strong understanding of customer-data architecture, APIs, streaming/batch patterns, personalization.
• Experience leading complex initiatives across multiple teams.
• Strong analytical, troubleshooting, documentation, and communication skills.

Responsibilities

• Own end-to-end technical architecture and implementation strategy for AEP solutions across omnichannel touchpoints.
• Lead design of XDM schemas, datasets, identities, and activation patterns.
• Architect and govern AEP Web SDK implementations across web, mobile, and other channels.
• Design integrations between AEP and AJO, CJA, Analytics, Target, AEM, and other platforms.
• Partner with marketing, analytics, product, privacy, data engineering, and channels teams.
• Establish engineering standards for naming, schema, components, environments, deployment, monitoring.
• Provide hands-on guidance, code/design reviews, troubleshooting, and performance optimization.
• Define guardrails for data quality, governance, privacy, consent, and activation.
• Lead technical discovery, PoCs, planning, dependency management, and risk mitigation.
• Mentor engineers and communicate architecture decisions to stakeholders.

Skills

Adobe Experience Platform

AEP Web SDK

AEP integration design

Data governance

Architecture leadership

Real-Time Customer Profile

XDM data model

Mentoring teams

Stakeholder communication

Education

Bachelor’s or Master’s degree in IT

Equivalent practical experience

Tools

Adobe Analytics

Adobe Target

Adobe Experience Manager (AEM)

AJO

CJA

Adobe Assurance

Job description

We’re looking for a highly experienced Senior Adobe Experience Platform (AEP) Technical Lead to drive the architecture, implementation, and evolution of enterprise customer-data platforms and omnichannel digital experiences.

This role is ideal for a hands‑on technical leader who combines deep expertise in Adobe Experience Platform (AEP), Web SDK, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA) with the ability to lead complex integrations, establish technical standards, and mentor engineering teams.

Job Title: AEP Tech Lead

Position Type: Long Term Contract

Location: Malvern, PA

Responsibilities:

We are seeking a Senior Adobe Experience Platform (AEP) Technical Lead to provide hands‑on technical leadership for the architecture, implementation, and evolution of enterprise customer‑data and omnichannel digital‑experience capabilities. This individual will be a subject‑matter expert in AEP and Adobe Experience Platform Web SDK, with working knowledge of integrations across the Adobe Experience Cloud ecosystem, including Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Analytics, Adobe Target, and Adobe Experience Manager (AEM). The role will translate business and marketing objectives into secure, scalable, governed, reusable, and connected omnichannel solutions while guiding engineering teams through delivery and operational support.

Key Responsibilities

Own the end‑to‑end technical architecture and implementation strategy for AEP solutions across omnichannel customer touchpoints, including web, mobile, email, messaging, call center, branch, batch, streaming, and enterprise data sources.

Lead the design of Experience Data Model (XDM) schemas, datasets, identities, namespaces, merge policies, Real‑Time Customer Profile, audiences, sources, destinations, and omnichannel activation patterns.

Architect and govern Adobe Experience Platform Web SDK implementations, including tags, data layers, event design, datastreams, consent handling, identity collection, personalization, Edge Network integrations, and consistency across web, mobile, and other omnichannel interaction points.

Design integrations between AEP and AJO, CJA, Adobe Analytics, Adobe Target, AEM, and other Adobe or third‑party platforms to enable connected, real‑time omnichannel journeys, personalization, measurement, and audience activation.

Partner with marketing, analytics, product, privacy, security, data engineering, channel, and application teams to convert omnichannel use cases and customer‑journey objectives into extensible technical designs.

Establish engineering standards for naming, schema composition, reusable components, environment and sandbox strategy, deployment, monitoring, testing, and documentation.

Provide hands‑on guidance, code and design reviews, troubleshooting, performance optimization, and root‑cause analysis for complex platform and integration issues.

Define technical guardrails for data quality, lineage, governance, privacy, security, consent, and responsible audience activation.

Lead technical discovery, proofs of concept, implementation planning, dependency management, and delivery risk mitigation.

Mentor engineers and implementation partners, build platform expertise across teams, and communicate architecture decisions to technical and executive stakeholders.

Collaborate with Adobe and implementation partners to evaluate product capabilities, resolve platform issues, and align the roadmap with enterprise priorities.

Required Qualifications

Bachelor’s or master’s degree in information technology, computer science, digital technology, design or equivalent experience.

5 to 7 years of hands‑on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms, including the design, implementation, and support of scalable customer‑data and omnichannel experience solutions.

Deep, hands‑on expertise with Adobe Experience Platform, including XDM, data ingestion, identity services, Real‑Time Customer Profile, segmentation, governance, destinations, and omnichannel audience activation.

Expert‑level knowledge of Adobe Experience Platform Web SDK, Adobe Experience Platform Tags, datastreams, Edge Network processing, event schemas, identity, consent, debugging, and implementation best practices.

Demonstrated experience designing and delivering enterprise integrations among AEP, Adobe Journey Optimizer, and Customer Journey Analytics to support real‑time, connected, and measurable omnichannel customer experiences.

Working knowledge of additional Adobe Experience Cloud products such as Adobe Analytics, Adobe Target, AEM, Real‑Time CDP, and Adobe Campaign.

Strong understanding of customer‑data architecture, event‑driven systems, APIs, streaming and batch patterns, data modeling, personalization, identity resolution, journey orchestration, and coordinated omnichannel activation and measurement.

Experience leading complex technical initiatives across multiple teams and influencing architecture, delivery, and governance without relying solely on direct authority.

Strong analytical, troubleshooting, documentation, and communication skills, with the ability to explain complex concepts to both technical and non‑technical audiences.

Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent practical experience.

Preferred Qualifications

Experience implementing AJO journeys, campaigns, decisioning, offers, and real‑time event triggers across omnichannel touchpoints such as email, SMS, push, in‑app, web, code‑based experiences, and custom actions.

Experience configuring CJA connections, data views, calculated metrics, attribution, and omnichannel or cross‑channel analysis to measure end‑to‑end customer journeys.

Knowledge of Adobe Assurance, Experience Platform Debugger, observability tools, automated testing, and CI/CD practices for Adobe implementations.

Experience with regulated environments and enterprise privacy requirements, including consent, data retention, access controls, and data‑usage policies.

Active Adobe Experience Platform certification, or a comparable Adobe certification in AJO, CJA, Real‑Time CDP, Adobe Analytics, or a related Experience Cloud solution, at the Professional, Expert, or Master level; Expert or Master level is strongly preferred for this senior technical leadership role.

Experience guiding system integrators or consulting partners and evaluating solution designs, estimates, and delivery quality.

Interested or open to new opportunities?