Sr. AEP Tech Lead

Capgemini; Malvern (Chester County); On-site; USD 46,000 - 72,000; Full time

Job summary

Tundra Technical Solutions seeks a Senior Adobe Experience Platform Technical Lead to provide hands‑on technical leadership for architecture, implementation, and evolution of enterprise customer‑data and omnichannel digital‑experience capabilities.

The role requires subject‑matter expertise in AEP and AEP Web SDK, with knowledge across the Adobe Experience Cloud ecosystem to guide engineering teams through delivery and operations.

Qualifications

• 5 to 7 years hands-on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms.
• Deep expertise with AEP including XDM, data ingestion, identity services, and Real‑Time Customer Profile.
• Expert-level knowledge of AEP Web SDK, tags, datastreams, edge processing, and event schemas.
• Experience delivering enterprise integrations among AEP, AJO, and CJA for real-time omnichannel journeys.

Responsibilities

• Own end-to-end technical architecture and implementation strategy for AEP solutions across omnichannel touchpoints.
• Lead design of XDM schemas, datasets, identities, and activation patterns.
• Govern AEP Web SDK implementations, data layers, consent handling, and identity collection.
• Design integrations to enable connected, real-time omnichannel journeys and measurement.
• Mentor engineers and collaborate with partners to align roadmap with enterprise priorities.
• Establish engineering standards for naming, schemas, deployment, and governance.
• Provide hands-on guidance, reviews, and performance optimization.

Skills

AEP architecture

Adobe Experience Platform Web SDK

XDM data modeling

Real-Time Customer Profile

identity services

data governance

event design

enterprise integrations

Edge Network processing

debugging

Education

Bachelor's or Master's degree in information technology or computer science

Bachelor’s degree in CS/engineering or related field

Tools

Adobe Analytics

Adobe Target

AEM

AJO

CJA

Experience Platform Tags

Real-Time CDP

Job description

We are seeking a Senior Adobe Experience Platform (AEP) Technical Lead to provide hands‑on technical leadership for the architecture, implementation, and evolution of enterprise customer‑data and omnichannel digital‑experience capabilities.

This individual will be a subject‑matter expert in AEP and Adobe Experience Platform Web SDK, with working knowledge of integrations across the Adobe Experience Cloud ecosystem, including Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Analytics, Adobe Target, and Adobe Experience Manager (AEM).

The role will translate business and marketing objectives into secure, scalable, governed, reusable, and connected omnichannel solutions while guiding engineering teams through delivery and operational support.

Key Responsibilities:

Own the end‑to‑end technical architecture and implementation strategy for AEP solutions across omnichannel customer touchpoints, including web, mobile, email, messaging, call center, branch, batch, streaming, and enterprise data sources.

Lead the design of Experience Data Model (XDM) schemas, datasets, identities, namespaces, merge policies, Real‑Time Customer Profile, audiences, sources, destinations, and omnichannel activation patterns.

Architect and govern Adobe Experience Platform Web SDK implementations, including tags, data layers, event design, data streams, consent handling, identity collection, personalization, Edge Network integrations, and consistency across web, mobile, and other omnichannel interaction points.

Design integrations between AEP and AJO, CJA, Adobe Analytics, Adobe Target, AEM, and other Adobe or third‑party platforms to enable connected, real‑time omnichannel journeys, personalization, measurement, and audience activation.

Partner with marketing, analytics, product, privacy, security, data engineering, channel, and application teams to convert omnichannel use cases and customer‑journey objectives into extensible technical designs.

Establish engineering standards for naming, schema composition, reusable components, environment and sandbox strategy, deployment, monitoring, testing, and documentation.

Provide hands‑on guidance, code and design reviews, troubleshooting, performance optimization, and root‑cause analysis for complex platform and integration issues.

Define technical guardrails for data quality, lineage, governance, privacy, security, consent, and responsible audience activation.

Lead technical discovery, proofs of concept, implementation planning, dependency management, and delivery risk mitigation.

Mentor engineers and implementation partners, build platform expertise across teams, and communicate architecture decisions to technical and executive stakeholders.

Collaborate with Adobe and implementation partners to evaluate product capabilities, resolve platform issues, and align the roadmap with enterprise priorities.

Required Qualifications:

Bachelor’s or master’s degree in information technology, computer science, digital technology, design or equivalent experience.

5 to 7 years of hands‑on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms, including the design, implementation, and support of scalable customer‑data and omnichannel experience solutions.

Deep, hands‑on expertise with Adobe Experience Platform, including XDM, data ingestion, identity services, Real‑Time Customer Profile, segmentation, governance, destinations, and omnichannel audience activation.

Expert‑level knowledge of Adobe Experience Platform Web SDK, Adobe Experience Platform Tags, datastreams, Edge Network processing, event schemas, identity, consent, debugging, and implementation best practices.

Demonstrated experience designing and delivering enterprise integrations among AEP, Adobe Journey Optimizer, and Customer Journey Analytics to support real‑time, connected, and measurable omnichannel customer experiences.

Working knowledge of additional Adobe Experience Cloud products such as Adobe Analytics, Adobe Target, AEM, Real‑Time CDP, and Adobe Campaign.

Strong understanding of customer‑data architecture, event‑driven systems, APIs, streaming and batch patterns, data modeling, personalization, identity resolution, journey orchestration, and coordinated omnichannel activation and measurement.

Experience leading complex technical initiatives across multiple teams and influencing architecture, delivery, and governance without relying solely on direct authority.

Strong analytical, troubleshooting, documentation, and communication skills, with the ability to explain complex concepts to both technical and nontechnical audiences.

Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent practical experience.

Preferred Qualifications:

Experience implementing AJO journeys, campaigns, decisioning, offers, and real‑time event triggers across omnichannel touchpoints such as email, SMS, push, in‑app, web, code‑based experiences, and custom actions.

Experience configuring CJA connections, data views, calculated metrics, attribution, and omnichannel or cross‑channel analysis to measure end‑to‑end customer journeys.

Knowledge of Adobe Assurance, Experience Platform Debugger, observability tools, automated testing, and CI/CD practices for Adobe implementations.

Experience with regulated environments and enterprise privacy requirements, including consent, data retention, access controls, and data‑usage policies.

Active Adobe Experience Platform certification, or a comparable Adobe certification in AJO, CJA, Real‑Time CDP, Adobe Analytics, or a related Experience Cloud solution, at the Professional, Expert, or Master level; Expert or Master level is strongly preferred for this senior technical leadership role.

Experience guiding system integrators or consulting partners and evaluating solution designs, estimates, and delivery quality.

The pay range that the employer in good faith reasonably expects to pay for this position is $33.52/hour - $52.37/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.