AEL Administrative Assistant & Receptionist/Housekeeping

Southeastern Community College; Mount Pleasant (IA); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Southeastern Community College seeks an Evening Receptionist/Housekeeper for the Mt. Pleasant Center. The role combines reception, clerical tasks, and light housekeeping while promoting a positive image for the college district.

Hours are 12:00 - 6:00 pm, Monday through Thursday, with responsibilities in data entry, records for AEL/HSED, test proctoring, and front-facing support for students and staff.

Formación

• Associate degree preferred; high school diploma or equivalent required.
• Experience in office administration, proctoring tests, and handling confidential information preferred.
• Knowledge of MS Office, telephone procedures, and professional workplace conduct.

Responsabilidades

• Greet visitors and respond to inquiries; direct them to the appropriate program supervisor.
• Provide clerical support, data entry, and maintain records for AEL enrollment and assessments.
• Proctor tests and administer exams including state-approved assessments where required.
• Prepare reports, employment contracts, and other documents; assist with purchase orders.
• Coordinate with Facilities to replenish supplies and assist in building maintenance.
• Maintain calendars, update room schedules, and assist in outreach activities.
• Handle payments and serve as lost and found center where needed.
• Perform housekeeping duties: cleaning, sanitizing, and basic upkeep of the center.
• Maintain confidentiality and project a professional image onward to students and staff.

Conocimientos

Interpersonal skills

Telephone etiquette

Confidential information handling

Time management

Organizational skills

Educación

Associate degree preferred

High school diploma or equivalent required

Herramientas

Ellucian

TopsPro Enterprise

Microsoft Office

Descripción del empleo

The Evening Receptionist/Housekeeper provides reception and housekeeping services for the Mt. Pleasant Center, including limited clerical services, and actively promotes a positive image for the college district. Hours are: 12:00 - 6:00 pm. Monday through Thursday.

• Learn, apply, and role-model SCC policies and procedures related to job responsibilities.
• Assist the Director of AEL in creating documents and procedures to manage AEL data collection from instructors.
• Data entry and maintain records related to enrolling and exiting AEL students in appropriate classes, test scores, grades, and credentials earned.
• Function as the back-up for the AEL/HSED Records Specialist, as needed, including, but not limited to: prepare reports, employment contracts, and other documents; and prepare purchase orders and supply requisitions.
• Assist the Director of AEL in writing grants for AEL funding.
• Assist the Director of AEL and HSED Chief Examiner in planning, preparing, and organizing HSED graduation ceremonies.
• Perform responsibilities with a high level of personal and professional integrity.
• Project a knowledgeable and positive image when greeting visitors and responding to inquiries.
• Stay informed about scheduled activities to direct inquiries to appropriate program supervisor.
• Properly route inquiries.
• Serve as lost and found center.
• Provide clerical services to Mt. Pleasant Center staff and adjunct instructors, as needed.
• Administer and proctor tests, including exams for credit classes and standardized assessments that require certification and/or state approval, including but not limited to, SCC placement exams, state-approved assessments for AEL enrollment and high school equivalency diploma (HSED), and Certified Nurse Assistant.
• Assist the Centers Supervisor with planning and scheduling activities in the Center and related outreach efforts.
• Know or be able to learn and use SCC databases.
• Serve as contact person regarding vending machine services.
• Handle and receipt payments as needed.
• Maintain a shared calendar for appointments and reserved rooms. Update room schedules and necessary files for evening classes as needed.
• Coordinate with Facilities Department to replenish supplies and conduct building maintenance.
• Facility maintenance and housekeeping duties as follows:
  • Sweep, mop (wet or dust), scrub, and vacuum floors using cleaning solutions, tools, and equipment.
  • Empty pencil sharpeners, clean/dust furniture, white boards, mantels, etc.
  • Dispose of refuse, clean refuse containers and reline with plastic liners.
  • Clean bathrooms and replace disposables, such as paper towels, soap, and toilet paper.
  • Complete reports on maintenance problems that may might need attention.
  • Clean up trash from walkways and grounds and assist in keeping walkways and steps in safe and usable condition during winter weather.
• Follow safety procedures and have regard for the safety of others.
• Help secure or open buildings.
• Other duties as assigned.

• Education: Associate’s Degree preferred. High school diploma or equivalent required.
• Experience:
  • Compatible work experience required.
  • Experience in office administration, proctoring tests, preparing reports, and working with confidential information, preferred.
• Knowledge of proper office conduct and procedures, telephone procedures, English grammar and punctuation, Microsoft Office, general cleaning and housekeeping procedures, and follow work/safety regulations.
• Excellent interpersonal and communication skills, including telephone etiquette appropriate for a professional workplace.
• Knowledge of computer software applications with specific competency in Microsoft Office suite of programs; ability to learn and develop competency in SCC’s administrative software (Ellucian) and AEL’s record-keeping system (TopsPro Enterprise).
• Skill in keyboarding, routine filing procedures, verbal and written communications, and general housekeeping procedures.
• Ability to:
  • Work effectively, cooperatively, and cordially with people of diverse background and needs.
  • Maintain a professional, courteous, and positive demeanor while dealing with varied situations.
  • Learn policies and procedures.
  • Follow directions and complete tasks in a timely manner despite frequent interruptions.
  • Operate office equipment, including telephone, computer, photocopier, and Fax machine.
  • Maintain confidentiality.
  • Relate well to students, colleagues, and general public.
  • Handle financial transactions, as needed.
  • Work without close supervision.
  • Maintain accurate records.
  • Twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed.
  • Operate housekeeping equipment, use cleaning/disinfecting agents, identify tasks that need to be done, and exercise initiative.

• Physical Requirements:
  • Must be able to occasionally lift 25 lbs.
  • Mobility and ability to performed assigned duties.
  • Ability to twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed to fulfill job responsibilities.

Terms of employment per the Bargaining Agreement between SCC Board of Trustees and the SCCESA, employment contract, and relevant policies and guidelines of the Board of Trustees.