AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Monroe (OH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

40% off AE products year‑round

Seasonal discounts

Store contests with prizes

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador in Monroe, OH. You will greet guests, educate them on AE and Aerie products, and promote the loyalty program while rotating between sales floor, cash wrap, fitting room, and stockroom.

You will engage with customers using the AEO Selling Model, maintain a friendly,

Qualifications

• Must enjoy interacting with people.
• Energetic and able to multitask in a fast-paced environment.
• Available to work evenings, weekends, and holidays.
• Love and are knowledgeable about AE and Aerie products.
• Prior retail experience.
• At least 16 years of age.

Responsibilities

• Use the AEO Selling Model to engage guests with a 'friends first' mindset.
• Educate guests on AE and Aerie product details and make suitable suggestions.
• Introduce the AEO loyalty program and additional brand channels.
• Flex between Sales floor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist the team to achieve sales goals and maintain a positive environment.
• Act with integrity and comply with all AEO policies and procedures.

Skills

Customer interaction

Retail experience

Team player

Product knowledge

Communication

Flexibility

Education

High school diploma or equivalent

Job description

YOUR ROLE

As a part‑time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company, love the products, and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work each day.

JOB DESCRIPTION

You will use the AEO Selling Model to engage with guests, helping them find exactly what they need while maintaining a "friends first" mindset. You will educate guests on AEO and Aerie products, introduce the AEO loyalty program, and be able to flex between the sales floor, cash & wrap, fitting room, and stockroom as required. You will proactively resolve guest concerns while adhering to company policy and work as a team player who respects integrity and company procedures.

YOUR RESPONSIBILITIES

• You use the AEO Selling Model to engage guests with a "friends first" mindset.
• You educate guests on AEO and Aerie product details and make suitable suggestions.
• You introduce the AEO loyalty program and additional brand channels.
• You flex between Sales floor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You proactively resolve guest concerns while adhering to company policy.
• You assist your team to achieve sales goals and maintain a positive environment.
• You act with integrity and comply with all AEO policies and procedures.

YOU'LL BE GREAT FOR THIS ROLE IF

• You love interacting with people.
• You are energetic and able to handle multiple tasks in a fast‑paced environment.
• You are available to work evenings, weekends, and holidays.
• You love and are knowledgeable about AE and Aerie products.
• You have prior retail experience.
• You are at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE

• They work with real people and feel part of the AEO Family.
• They have development opportunities and potential for career advancement.
• They receive 40% off AEO products year‑round, plus additional seasonal discounts.
• They participate in store contests with chances to win free merchandise and exclusive prizes.

ABOUT US

American Eagle is a leading American jeans and apparel brand, a go‑to destination for casual style embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self‑expression and empower customers to celebrate their uniqueness. We commit to innovative, sustainable fabrics.

EEO STATEMENT

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment based on race or color, religion, creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

PAY/BENEFITS INFORMATION

• Actual starting pay is determined by various factors, including but not limited to experience and location.
• Subject to eligibility requirements, associates may receive paid sick leave and benefits at AEO’s discretion.
• Paid time off, paid sick leave, and holiday pay vary by job level, type, location, classification (part‑time or full‑time, exempt or non‑exempt) and years of service. For additional information, please refer to the company benefits portal.

JOB INFO

Job Identification: 28244

Job Category: Stores

Posting Date: 2026-07-13T15:47:41+00:00

Job Schedule: Part time

Locations: Monroe, OH, United States