Advocate Supervisor - Pickens - 61069930

State of South Carolina; South Carolina; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Paid time off

Parental leave

Retirement plan

Job summary

SC Department of Children’s Advocacy seeks an Advocate Supervisor to provide supervision and guidance to volunteers in the Guardian ad Litem program. You will coordinate assignments, assist with training, and help prepare court materials while safeguarding confidential information.

This role requires strong communication and organizational skills and the ability to work with county directors, regional staff, and state office staff.

Qualifications

• Required: high school diploma or equivalent; relevant experience.
• Preferred: bachelor's degree.
• Strong verbal and written communication skills.
• Ability to supervise volunteers and manage case-related tasks.
• Knowledge of computer applications and data entry.

Responsibilities

• Assign volunteers to cases and supervise to ensure compliance.
• Maintain accurate case data in the database and monitor reports.
• Assist with training and recruiting volunteers to ensure adequate coverage.
• Perform administrative functions to support program goals.
• Provide direct child advocacy as needed when volunteer pool is insufficient.

Skills

Verbal communication

Written communication

Volunteer supervision

Data entry / database use

Interpret and apply laws

Education

High school diploma

Bachelor's degree preferred

Tools

Database systems

Job description

Responsibilities of the Advocate Supervisor:

Program Coordinator I: Under limited supervision, provides support, guidance and programmatic supervision to volunteers assigned to advocate in Family Court through the South Carolina Guardian ad Litem Program. The Advocate Supervisor supports office functions necessary for effective volunteer advocacy and assists with recruiting and training new volunteers. The Advocate Supervisor inputs program information as needed into the database for tracking county statistical information. The Advocate Supervisor is responsible for assigning volunteers to child abuse/neglect cases and providing assistance to the volunteers with case management and court preparation. The Advocate Supervisor assists with planning and facilitating continuing education of volunteers. The Advocate Supervisor will perform direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers to serve in this capacity.

Employee must be able to work under limited supervision and exercise discretion concerning confidential information; responsible for providing day to day case management, court preparation, supervision and assistance to volunteer advocates; ability to follow directions and leadership of County Director, Regional Staff and State Office Staff; responsible for following the South Carolina statutes applicable to the Guardian ad Litem Program and the Best Practices established for the SCGAL Program.

Ability to exercise judgment and discretion concerning confidential information and case management. Strong verbal and written communication skills. Ability to establish and maintain effective working relationships with volunteers, co-workers and partner agencies. Ability to perform multiple tasks, prioritize scheduling and organization required. Ability to train and supervise volunteers. Knowledge of computer applications and data entry. Ability to interpret and apply laws, regulations, policies and procedures.

• Assigns volunteers to children in cases of child abuse/neglect; provides supervision and support to volunteers to ensure compliance with law, policy and program's objectives regarding the best interest of the children. Provides assistance with the preparation for court and court reports and attends hearings with volunteers as required and appropriate.
• Maintains accurate child and case specific information in the database; coordinates the receipt of monthly monitoring reports (MMR) and inputs data into the database while maintaining a tracking system of monthly monitoring reports received.
• Assist with training new and existing volunteers according to program guidelines. Assist with recruiting a diverse and sufficient pool of volunteers so that all cases can be assigned to a volunteer and maintain policy guidelines regarding case assignments for staff and volunteers.
• Performs administrative functions for the county office that promote effective and efficient achievement of program goals and objectives.
• Perform direct child advocacy as the court appointed Guardian ad Litem when there is an inadequate pool of volunteers to serve in this capacity.
• Complete any special assignments or tasks assigned by County Director.

• A high school diploma and relevant experience or an equivalent combination of education and experience may be considered with an approved equivalence by the Division of State Human Resources (DSHR).

• A bachelor's degree is preferred.

The SC Department of Children's Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The SC Department of Children's Advocacy offers an exceptional benefits package for full time (FTE) employees:

1. Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children. Click here for additional information.
2. 15 days annual (vacation) leave per year
3. 15 days sick leave per year
4. 13 paid holidays
5. Paid Parental Leave
6. S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
7. Retirement benefit choices*
   1. State Retirement Plan
   2. State Optional Retirement Program

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.