Advocacy Specialist: SMI Rights & Appeals (Remote)

State of Arizona; Phoenix (AZ); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Remote work opportunities

Job summary

AHCCCS in Phoenix seeks an Advocacy Program Specialist to deliver Special Assistance for individuals with an SMI determination. You will educate clients about rights, advocate for services, and help protect rights while navigating grievance and appeals processes.

The role requires travel within the Phoenix area and possible remote work based in the Phoenix Metropolitan area, with a focus on community education and collaboration with RBHA providers.

Qualifications

• Knowledge of behavioral health system and discharge planning
• Understanding of SMI grievance and administrative appeal processes
• Ability to work with diverse stakeholders and clients

Responsibilities

• Provide intensive advocacy for individuals with SMI determination in planning, discharge, and grievance/appeals processes.
• Advocate on behalf of clients and assist in protecting rights and obtaining services.
• Educate and outreach to the community about client rights and available services.
• Lead initial outreach to new special assistance members and explain advocacy role.
• Assist community on SMI grievances and service/discharge planning.
• Complete weekly/monthly activity reports and update case lists.

Skills

Advocacy

Education

Written communication

Tools

Microsoft Office

Job description

AHCCCS in Phoenix seeks an Advocacy Program Specialist to deliver Special Assistance for individuals with an SMI determination. You will educate clients about rights, advocate for services, and help protect rights while navigating grievance and appeals processes.

The role requires travel within the Phoenix area and possible remote work based in the Phoenix Metropolitan area, with a focus on community education and collaboration with RBHA providers.