Advisor-Strategy Planning

FedEx Freight, Inc.; Southwind (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

FedEx Freight, Inc. seeks a strategic planner to develop and implement the organization's strategic plan(s) and ensure alignment with business goals.

The role is domiciled at a FedEx Freight location in Memphis, Tennessee, or in Harrison, Arkansas, with weekly presence at a FedEx Freight location. You will coordinate input from major business units to facilitate integration of plans and present concepts to senior management, including quantitative analyses and profitability checks.

Qualifications

• Bachelor's degree or equivalent in computer science, engineering, information systems, or business administration or related field.
• Five (5) years of experience in information technology or a business environment.
• Knowledge of project management, quantitative analysis, forecasting, process improvement, or market/competitive analysis, preferred.
• Strong communication skills.
• Demonstrated leadership ability with analytical and time-management skills.
• Some travel required.

Responsibilities

• Conducts environmental scans and organizational positioning analysis.
• Coordinate input from major business units to align plans and perspectives.
• Develops concepts into strategies with quantitative analyses and recommendations.
• Identify, research, analyze, and recommend to support growth objectives.
• Comply with laws, regulations and company policies; perform other duties as assigned.

Skills

Project management

Quantitative analysis

Forecasting

Process improvement

Leadership

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

This position will be domiciled at a FedEx Freight location in Memphis, Tennessee, or in Harrison, Arkansas. You will be required to work at a FedEx Freight location several times per week.

POSITION OVERVIEW:

Responsible for the development of the organization's strategic plan(s) and implementing a plan for future success, ensuring alignment with business goals.

ESSENTIAL FUNCTIONS:

• Conducts environmental scans, organizational positioning analysis, and other studies.
• Coordinates input from all major business units to facilitate the integration of individual business unit plans, best practices, and global and multi-discipline perspectives.
• Develops concepts into strategies including quantitative analyses and recommendations; screens plan for strategic fit, feasibility and profitability prior to presentation to senior management.
• Identify, research, analyze, and make recommendations to support the organization's growth objectives.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as assigned.

Disclaimer:

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS:

• Bachelor's Degree/equivalent in computer science, engineering, information systems, or business administration or related field.
• Five (5) years of experience in information technology or a business environment.
• Knowledge of project management, quantitative analysis, forecasting, process improvement, or market/competitive analysis, preferred.
• Strong communication skills.
• Demonstrated leadership ability, analytical and critical thinking ability with time management and management skills.
• JOB CONDITIONS:
• Some travel required

Preferred Skills/Knowledge:

• Design end-to-end customer problem resolution processes within a contact center environment.
• Define and optimize multi-channel support processes (Telephony, IVR, Email, Chat, Self-Service) within Salesforce.
• Create reports and dashboards that translate business needs and KPIs into actionable insights in Salesforce.
• Facilitate cross-functional alignment around the customer journey, ensuring designs reflect customer needs and experiences.
• Drive operational improvements through innovative solutions and emerging technologies, including AI/GenAI.

EST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail].

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.