Advisor-Strategy Planning

FedEx Freight; Southwind (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

FedEx Freight in Memphis, TN, or Harrison, AR, seeks a strategic planning lead to shape the organization's long-term direction. You will analyze market trends, align business-unit plans, and translate concepts into executable strategies.

You will partner with senior leaders, manage cross-functional inputs, and drive profitability while ensuring compliance with laws and company policies. Some travel is required.

Qualifications

• Bachelor's Degree or equivalent in computer science, engineering, information systems, business administration, or related field.
• Five (5) years of experience in information technology or a business environment.
• Knowledge of project management, quantitative analysis, forecasting, process improvement, or market/competitive analysis preferred.
• Strong communication skills.
• Demonstrated leadership, analytical and time-management abilities.

Responsibilities

• Develops strategic plans and analyzes for feasibility and profitability.
• Coordinates input from major business units to align plans and best practices.
• Translates concepts into strategies with quantitative support for senior management.
• Identifies and analyzes growth opportunities and market indicators.
• Ensures compliance with laws, regulations and company policies.

Skills

Strategic planning

Project management

Quantitative analysis

Forecasting

Process improvement

Market analysis

Leadership

Communication

Education

Bachelor's degree

Tools

Salesforce

Job description

This position will be domiciled at a FedEx Freight location in Memphis, Tennessee, or in Harrison, Arkansas. You will be required to work at a FedEx Freight location several times per week.

POSITION OVERVIEW

Responsible for the development of the organization's strategic plan(s) and implementing a plan for future success, ensuring alignment with business goals.

ESSENTIAL FUNCTIONS

• Conducts environmental scans, organizational positioning analysis, and other studies.
• Coordinates input from all major business units to facilitate the integration of individual business unit plans, best practices, and global and multi-discipline perspectives.
• Develops concepts into strategies including quantitative analyses and recommendations; screens plan for strategic fit, feasibility and profitability prior to presentation to senior management.
• Identify, research, analyze, and make recommendations to support the organization's growth objectives.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as assigned.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Bachelor's Degree/equivalent in computer science, engineering, information systems, or business administration or related field.
• Five (5) years of experience in information technology or a business environment.
• Knowledge of project management, quantitative analysis, forecasting, process improvement, or market/competitive analysis, preferred.
• Strong communication skills.
• Demonstrated leadership ability, analytical and critical thinking ability with time management and management skills.

JOB CONDITIONS

• Some travel required.

Preferred Skills/Knowledge

• Design end-to-end customer problem resolution processes within a contact center environment.
• Define and optimize multi-channel support processes (Telephony, IVR, Email, Chat, Self‑Service) within Salesforce.
• Create reports and dashboards that translate business needs and KPIs into actionable insights in Salesforce.
• Facilitate cross‑functional alignment around the customer journey, ensuring designs reflect customer needs and experiences.
• Drive operational improvements through innovative solutions and emerging technologies, including AI/GenAI.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e‑mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.