Advisor/Registration Clerk

Bethel University of Tennessee; McKenzie (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Bethel University of Tennessee seeks an Advisor / Registration Clerk responsible for assisting students in their educational goals through effective communication. The role involves advising on policies, tracking GPAs, and processing registrations. A Bachelor’s Degree is required, with strong communication skills being essential. The position functions within a standard office environment and operates on a full-time schedule (8 hours/day, 5 days/week).

Qualifications

• Bachelor’s Degree is required for the position.
• Master’s Degree is preferred but not mandatory.
• Strong communication skills are essential.

Responsibilities

• Advise students on policies and procedures.
• Track student GPAs and billing issues.
• Process registration for students.

Skills

Attention to detail

Strong oral communication skills

Strong written communication skills

Computer skills

Education

Bachelor's Degree

Master’s Degree

Job description

Purpose of Position and Scope of Responsibility

The Advisor / Registration Clerk is responsible for communicating with students by defining and implementing a plan to assist them as they work toward fulfilling their educational goals. Resolving student concerns to ensure the overall educational experience is effective and efficient. Manage student course registrations, drops, withdrawals, and other record maintenance. Work within the registration team to resolve registration‑related issues and maintain registration data and records. Other duties may be assigned.

Under the general direction of: Executive Vice President

Under the direct supervision of: Director of Operations

Responsible for 1 shift, 8 hours/day, 5 days/week. Incumbents are subject to callback as deemed necessary.

Principal Accountabilities/Responsibilities

• Advise students on policies and procedures according to the University catalog
• Advise students on degree requirements as well as course and concentration selection
• Monitor student balances and/or billing issues
• Track student GPAs.
• Ensure all academic requirements are met for graduation applicants
• Process registration for all students within the College of Professional Studies
• Maintain Special Offering classes/enrollment on registration Sheets
• Maintain withdrawal list
• Performs related accountabilities/responsibilities as required or directed.

Minimum Qualifications

• Knowledge/Education
• Experience
• Licensure, Registration, Certification
• Bachelor’s Degree
• Sense of urgency, attention to detail, strong oral, written, and communication skills.
• Solid computer skills.

Desired Qualifications

• Knowledge/Education
• Experience
• Licensure, Registration, Certification
• Master’s Degree
• Sense of urgency, attention to detail, strong oral, written and communication skills.
• Solid computer skills.

Physical Requirements

Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.

Environmental Conditions

Work is performed under basically normal working conditions as in a standard office environment.