Registration Specialist - Career Programs

Reading Area Community College; Philadelphia (Philadelphia County); On-site; USD 17,047 - 24,280; Part time

Job summary

Reading Area Community College is seeking a part-time Registration Specialist. The specialist will provide customer service and clerical support for the Career Programs, including scheduling appointments and assisting with student admissions paperwork.

Strong interpersonal skills and proficiency in Microsoft Office are essential for success. The role requires 1-2 years of related experience and includes responsibilities such as maintaining student information and assisting with program promotions.

Qualifications

• 1-2 years of clerical/administrative support experience required.
• Strong interpersonal skills to interface with diverse students.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide customer service and clerical support for Career Programs.
• Schedule appointments and inform prospective students.
• Compile and maintain student information in databases.

Skills

Interpersonal skills

Oral communication

Written communication

Organizational skills

Education

Clerical/administrative support experience

Tools

Microsoft Office

Ellucian Colleague

Job description

Title: Registration Specialist

Position type: Part-time

Pay: $15.00 per hour

Working Hours

Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment.

Summary

The Registration Specialist provides customer service/clerical support for the Career Programs. Schedules appointments and gives information to callers and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.

Essential Duties and Responsibilities

• 1. Screen visitors and provide receptionist communication for Career Programs.
• 2. Provide accurate and detailed information to prospective students.
• 3. Assist Administrative assistant with the collection of prospective student admissions paperwork prior to admission into programs.
• 4. Independently respond to prospective student request and send out information as needed.
• 5. Compile prospect student information through face-to-face or telephone contacts and follow-up surveys, enter and maintain information in Excel or Access databases.
• 6. Update current schedules, catalogs, and other printed or online materials.
• 7. Assist with the keeping track of prospective student enrollment and inform Director when close to break-even number.
• 8. Assist with preparing materials, brochures, and flyers for orientations and recruitment.
• 10. Attend job fairs and other events as necessary to provide literature and promote programs.
• 11. Keep a detailed list of start dates, student enrollments, and student wait list.
• 12. Maintain strong communication with community, college personnel, students, and funding sources (Career Link, OVR, Department of Public Welfare programs).
• 13. Maintain accurate student attendance records and ensure that attendance is submitted to funding sources as required.
• 14. Provide clerical assistance to director, coordinator(s), and designated staff members.
• 15. Maintain confidentiality of records.
• 16. Other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Required:

• One to two years of clerical/administrative support experience required

Other Skills and Abilities

• Must have strong interpersonal skills to interface with a variety of students and potential students.
• Excellent oral and written communication skills.
• Highly organized.

Computer Skills

To perform this job successfully, an individual should be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills. Knowledge of Ellucian Colleague or other administrative software a plus.

Communication Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands

The physical demands described here are representative of those that must be met by a employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, to sit and to reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Background Check

If you are chosen for this position, a background check will be required. Full details regarding the background check are available here.

EEO Statement

RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.