Advisor Generalist - Aviation

Woodbury School of Business; Provo (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Utah Valley University’s School of Aviation Sciences seeks an advisor to support flight students through enrollment, records, and program administration. You will help students navigate FAA/TSA requirements, track milestones, and connect them with services that enhance training success.

The role emphasizes customer service, organization, and attention to detail in a dynamic aviation program, with duties spanning advising, auditing, and reporting to improve student retention and completion.

Qualifications

• Graduation from an accredited institution with an associate's degree plus 2 years of experience, OR any combination of education and experience totaling four years.
• Experience in advising or higher education administration preferred.

Responsibilities

• Advise aviation flight students and manage enrollment in pilot courses.
• Maintain FAA-required and TSA-related records and ensure compliance.
• Assist in creating informational materials and support testing services (CATS).
• Provide administrative support and coordinate advisement events.

Skills

Interpersonal communication

Problem solving

Record management

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Position Announcement

At Utah Valley University, you will play a vital role in supporting aspiring pilots as they progress through their flight training. This position combines student advising, regulatory compliance, and program administration to help students navigate complex training requirements, achieve aviation milestones, and stay on track toward their professional goals. You will serve as a trusted resource for students, providing guidance, resolving challenges, and connecting them with services that support their academic and flight training success.

Working within UVU's School of Aviation Sciences offers the opportunity to contribute to a dynamic, student-centered environment that prepares the next generation of aviation professionals. In this role, you will help maintain the accuracy and integrity of records required by the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA), support continuous program improvement through auditing and reporting, and make a meaningful impact on student retention and completion. If you enjoy combining customer service, organization, attention to detail, and a passion for helping others succeed, this role offers a rewarding opportunity to support students in a rapidly growing and highly respected aviation program.

Summary Of Responsibilities

• Advises aviation flight students; aids in managing student enrollment and completion in pilot and flight instructor courses; and responds to information requests on student flight training status. Provides information, assistance, and referrals to help students manage their pilot training experience. Helps retain flight students and aids in their transition through pilot training courses.
• Maintains student and FAA-required records related to pilot training. Helps ensure student compliance with FAA regulations. Enforces record-keeping policies. Helps ensure compliance with TSA regulations for department employees and students. Performs regular records audits and reports on student status, certificate completions, and other critical information. Develops reports as necessary.
• Assists in creating/updating informational materials. Aids in the administration of the computer-assisted testing services CATS. Participates or assists in undergraduate student programs or advisement-related events. Examples of such events include: student and parent orientation, career fairs, undergraduate information sessions, regional, national, and international guidance counselor events.
• Performs administrative support duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate's degree plus 2 years of experience; OR any combination of education and experience totaling four years.

For Example

• An associate's degree from an accredited institution and two years of related experience.
• OR a bachelor's degree from an accredited institution.
• OR three years of college coursework in a related field (approximately 90 semester credits) and one year of related experience.
• OR two years of college coursework in a related field (approximately 60 semester credits) and two years of related experience.
• OR one year of college coursework in a related field (approximately 30 semester credits) and three years of related experience.
• OR four years of related experience.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of the use of computers and computer software applications, including word processing, spreadsheets, email, and databases.
• Knowledge of Excel, Word, and other database products.
• Knowledge of both Parts 61 and 141 of the Federal Aviation Regulations.
• Knowledge of TSA regulations applicable to flight training.

Skills

• Skills in office methods, techniques, practices, and procedures.
• Skills in interpersonal communication and problem-solving.
• Skills in record management.
• Strong interpersonal and communication skills, with the ability to work collaboratively and respectfully with people from different cultures, experiences, and viewpoints.

Abilities

• Ability to perform a variety of administrative support and record-keeping duties with minimum supervision.
• Ability to follow verbal and written procedures and instructions.
• Ability to coordinate and assist in the preparation and monitoring of department financial transactions.
• Ability to work independently and work under pressure.
• Ability to prioritize and follow projects through to successful completion.
• Ability to pass and maintain certification for facilitating the “Computer Assisted Testing Services” (CATS).