Advisor Generalist - Admissions

Utah Valley University; Orem (UT); On-site; USD 40,000 - 52,000; Full time

Job summary

Utah Valley University’s Admissions team seeks a detail-oriented intake coordinator to guide prospective and admitted students through admissions requirements, degree options, residency policies, and university resources. You will serve as a trusted resource, help students navigate the application process, and support their academic journey from inquiry to enrollment.

In this role you will manage admissions records, communicate with students, and assist with complex questions while collaborating

Qualifications

• Knowledge of college admission procedures and residency policies.
• Experience handling a high volume of documents and records.

Responsibilities

• Advises students on admissions requirements, policies, procedures, resources, degree programs, and Utah Residency requirements, policies, and procedures.
• Maintains student files, databases, records, and/or other documents.
• Enters Admissions documentation and data in the Student Information System (BANNER).
• Studies theory, practices, techniques, rules, and regulations related to the Summary of Duties.
• Answers questions and prepares acceptance letters and other communication for students applying for admission.
• Assists with a variety of Admissions projects as needed and performs other job-related duties as assigned.

Skills

Computer skills

Training supervision

Education

Associate degree + 1 year related experience

Three years total education/experience

Job description

Utah Valley University offers the opportunity to play a meaningful role in helping students take the next step toward their educational goals. As part of the Admissions team, you will serve as a trusted resource for prospective and admitted students, providing guidance on admissions requirements, degree programs, residency policies, and university resources. Your work will directly support students as they navigate the application process and begin their academic journey, making a lasting impact on their experience with the university.

UVU is a student-focused institution known for its commitment to access, innovation, and community engagement. In this role, you will develop expertise in higher education admissions, student information systems, and university policies while working in a collaborative environment dedicated to student success. From managing admissions records and communications to assisting students with complex questions, you will contribute to a mission-driven team that helps thousands of students achieve their educational and career aspirations each year.

• Advises students on Admissions requirements, policies, procedures, resources, degree programs, and Utah Residency requirements, policies, and procedures.
• Maintains student files, databases, records, and/or other documents.
• Enters Admissions documentation and data in the Student Information System (BANNER).
• Studies theory, practices, techniques, rules, and regulations related to the Summary of Duties.
• Answers questions and prepares acceptance letters and other communication for students applying for admission.
• Assists with a variety of Admissions projects as needed and performs other job-related duties as assigned.

Graduation from an accredited institution with an associate's degree plus 1 year of experience relevant to the job Summary; OR any combination of education and experience totaling three years.

For Example:

• An associate's degree from an accredited institution in a related field and one year of related experience.
• OR three years of college coursework in a related field (approximately 90 semester credits).
• OR two years of college coursework in a related field (approximately 60 semester credits) and one year of related experience.
• OR one year of college coursework in a related field (approximately 30 semester credits) and two years of related experience.
• OR three years of related experience.

Preferred Qualifications:

• Spanish fluency preferred but not required.

Knowledge:

• Knowledge of college admission procedures.
• Knowledge of best practices for handling a large volume of documents.
• Knowledge of Utah residency requirements.
• Knowledge of International student admission and visa protocol.

Skills:

• Skills with computers and computer software applications, including Word, Excel, Access.
• Skills in training and supervision.

Abilities:

• Demonstrated ability to work with a wide range of confidential issues.
• Ability to multitask and troubleshoot problems with the student information system.
• Ability to meet and work effectively with the public.
• Ability to follow verbal and written instructions.
• Ability to communicate effectively to a broad student population.
• Ability to solve problems creatively.