Advisor Generalist - Admissions

Utah Valley University; Utah; On-site; USD 38,000 - 52,000; Full time

Job summary

Utah Valley University seeks an Admissions support professional to guide prospective and admitted students through requirements, degree programs, residency policies, and university resources. You will manage records, respond to inquiries, and help applicants navigate the admissions process with accuracy and care.

In this role you will build expertise in higher education admissions, student information systems, and university policies, collaborating with a team dedicated to student success.

Qualifications

• Associate's degree plus 1 year of relevant experience, or any combination totaling three years.
• Three years of college coursework or related experience may satisfy the requirement.
• Spanish fluency preferred but not required.

Responsibilities

• Advises students on admissions requirements, policies, procedures, resources, degree programs, and Utah Residency rules.
• Maintains student files, databases, records, and documents.
• Enters admissions documentation in the Student Information System (Banner).
• Studies theories, practices, rules, and regulations related to admissions duties.
• Answers questions and prepares acceptance letters and other communications for applicants.
• Assists with admissions projects and other job-related duties as assigned.

Skills

Computer skills: Word, Excel, Access

Training & supervision

Education

Associate's degree + 1 year experience

Three years total education/experience

Tools

Banner

Microsoft Office

Job description

Position Announcement

Utah Valley University offers the opportunity to play a meaningful role in helping students take the next step toward their educational goals. As part of the Admissions team, you will serve as a trusted resource for prospective and admitted students, providing guidance on admissions requirements, degree programs, residency policies, and university resources. Your work will directly support students as they navigate the application process and begin their academic journey, making a lasting impact on their experience with the university.

UVU is a student-focused institution known for its commitment to access, innovation, and community engagement. In this role, you will develop expertise in higher education admissions, student information systems, and university policies while working in a collaborative environment dedicated to student success. From managing admissions records and communications to assisting students with complex questions, you will contribute to a mission-driven team that helps thousands of students achieve their educational and career aspirations each year.

Summary of Responsibilities

• Advises students on Admissions requirements, policies, procedures, resources, degree programs, and Utah Residency requirements, policies, and procedures.
• Maintains student files, databases, records, and/or other documents.
• Enters Admissions documentation and data in the Student Information System (BANNER).
• Studies theory, practices, techniques, rules, and regulations related to the Summary of Duties.
• Answers questions and prepares acceptance letters and other communication for students applying for admission.
• Assists with a variety of Admissions projects as needed and performs other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate's degree plus 1 year of experience relevant to the job Summary; OR any combination of education and experience totaling three years.

For Example

• An associate's degree from an accredited institution in a related field and one year of related experience.
• OR three years of college coursework in a related field (approximately 90 semester credits).
• OR two years of college coursework in a related field (approximately 60 semester credits) and one year of related experience.
• OR one year of college coursework in a related field (approximately 30 semester credits) and two years of related experience.
• OR three years of related experience.

Preferred Qualifications

• Spanish fluency preferred but not required.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of college admission procedures.
• Knowledge of best practices for handling a large volume of documents.
• Knowledge of Utah residency requirements.
• Knowledge of International student admission and visa protocol.

Skills

• Skills with computers and computer software applications, including Word, Excel, Access.
• Skills in training and supervision.

Abilities

• Demonstrated ability to work with a wide range of confidential issues.
• Ability to multitask and troubleshoot problems with the student information system.
• Ability to meet and work effectively with the public.
• Ability to follow verbal and written instructions.
• Ability to communicate effectively to a broad student population.
• Ability to solve problems creatively.

EEO Statement

UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.