Business Development Representative - CCA

TD SYNNEX CALA, Inc.; Florida; Híbrido; USD 48.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Elective Benefits

Career development programs

Life Empowerment Program

Diversity & Inclusion

Onboarding program

Descripción de la vacante

TD SYNNEX seeks a Business Development Representative for the CCA Organization to nurture customer relationships, drive vendor initiatives, and enable partners. The role emphasizes outbound outreach, lead follow-up, and expanding relationships beyond the main contact.

You will act as a subject-matter expert on vendor offerings, provide guidance on product and program knowledge, and collaborate with sales to close deals while tracking the vendor pipeline and reporting results.

Formación

• Bilingual (English-Spanish) required.
• 1+ years of relevant work experience.
• Excellent verbal and written communication skills.
• Understanding of sales processes and terminology.
• Ability to follow instructions and perform data entry.

Responsabilidades

• Develop and maintain relationships with customers and serve as primary contact for consultations.
• Collaborate with vendors to drive growth and strategic initiatives.
• Support partner enablement, including vendor training as SME.
• Track and manage vendor pipeline from lead qualification to opportunity closure.
• Coordinate with internal teams for timely follow-up and reporting.
• Develop knowledge of vendor products, programs, and trends.

Conocimientos

Bilingual English-Spanish

Relationship building

Good communication

Sales process knowledge

Vendor training SME

Educación

Business/Marketing/PM degree

Descripción del empleo

Job Description:

The Business Development Representative for our CCA (Caribbean Central America) Organization is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. Act as a subject matter expert (SME) on products and programs for the sales organization. This role focuses on the growth and enablement of partners by conducting outbound calls, following up on leads and pipeline opportunities, closing deals, profiling partner accounts, and expanding relationships beyond the main contact. Candidates with experience in retail, distribution, or related sectors are also encouraged to apply. "Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

What You’ll Do:

• Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues. Provide excellent customer service and support, serving as a primary point of contact for customer consultations.
• Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Develop in-depth knowledge of vendor products, programs, and industry trends.
• Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.
• Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
• Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service.
• Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer.
• Actively participate in the sales team customer account planning and review process.
• Conduct customer consultations and provide vendor training as a subject-matter expert. May attend industry specific business training from vendors.
• Performs other additional duties as assigned.

What We’re Looking For:

• High School Diploma required.
• 1+ Years of relevant work experience.
• Bilingual (English-Spanish) required.
• Candidates with relevant experience in retail, distribution, or related sectors are also encouraged to apply.
• Understanding of sales processes, procedures, and terminology.
• Ability to follow instructions, operate common office equipment, and perform accurate data entry.
• Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills.
• Excellent verbal and written communication skills, including formal presentations and negotiation abilities.
• Demonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively.
• Strong organizational and time management skills, with a commitment to task completion.
• Adaptability to change and ability to perform well under pressure.
• Upholds social, ethical, and organizational standards with a commitment to confidentiality.
• Skilled multitasker with strong relationship-building skills and empathy.
• Quick learner with proficiency in new systems and technology, including intermediate computer skills.
• Other Education/Certifications: Degree in Business, Marketing, Project Mgmt. or related fields preferred.

Working Conditions:

Professional Office environment (Hybrid). Availability to travel. Occasional non-standard work hours or overtime as business requires. Represents the company to the customer and the customer to the company in all sales-oriented activities.

What's in it for You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.

TD SYNNEX is an E-Verify company. At TD SYNNEX (NYSE: SNX), we're proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook