Academic Advisor & Success Coach-1104

Langston University; Oklahoma; On-site; USD 37,000 - 42,000; Full time

Job summary

Langston University is seeking an Academic Advisor responsible for guiding students through their academic journey. This role involves mentoring students, advising on course selections, and providing holistic support to enhance student success.

The ideal candidate should possess a Master's degree in education or a related field and have a passion for helping a diverse student population succeed academically and personally.

Working hours are Monday through Friday from 8:00 am to 5:00 pm, with occasional evenings and weekends.

Qualifications

• Master's degree in education or related field, with 3+ years in teaching or academic advisement.
• Proven experience in advising, counseling, or teaching students.
• Ability to support first-generation and underrepresented students.

Responsibilities

• Advise and coach students on academic progress and success.
• Facilitate new student orientations and workshops.
• Collaborate with faculty and community for student support.

Skills

Critical thinking

Communication

Collaboration

Multi-tasking

Student support

Education

Master's degree in education or related field

Tools

Banner System or similar

Job description

Campus

LANGSTON

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$37,000 - $42,000

Commensurate with education and experience

About this Position

The Academic Advisor serves as an advisor, mentor, coach, and ultimately champion, focused on the success of assigned students. As an Academic Advisor, you will truly own the accomplishment of your assigned students. Your coaching can be the difference maker—because of you, they will be ready to complete rigorous college courses and eventually graduate.

The new Academic Advisor will advise a diverse population of students and provide holistic support, individually and in groups for an assigned caseload of students in the areas of academic advising, life skills development, student success development, career planning, and financial literacy.

The Academic Advisor will interpret and explain university academic policy and procedure to assist students in making decisions concerning personal educational goals leading to graduation. The Academic Advisor will engage with our students to implement ongoing co‑curricular activities to support our collaborative cohort model.

The Academic Advisor will also collaborate with the community, faculty, and university partners to assist students with placement in internship and permanent employment positions in conjunction with Career and Professional Development.

Overall, the Academic Advisor is expected to be proactive in assisting students in navigating the university at large and facilitating their holistic success.

The Academic Advisor is responsible for providing highly engaged, student‑centered support to a caseload of undergraduate students. The Academic Advisor is incredibly well organized and a strong communicator, interpersonally, technologically, and in writing. Finally, the Academic Advisor is not only capable in these many areas, but also dedicated to performing these functions in full measure.

Essential Duties and Responsibilities

Success Coaching

• Perform in‑depth analysis of student needs to provide effective information and guidance on academic‑related issues such as major exploration, course selection and registration, degree requirements and exceptions, and transfer credit evaluation/substitutions.
• Facilitate students' academic progress by maintaining regular contact with students within a caseload, monitoring each student's academic progress, and evaluating their needs and developing appropriate educational plans.
• Make referrals for students who need assistance with overcoming learning obstacles, specialized tutoring, extended or intensive assistance with career decisions or similar needs.
• Coordinate and/or participate in the advising‑related portion of new/transfer student and parent orientation sessions.
• Encourage and guide students to define and develop realistic career goals which will be integrated into their academic action plan.
• Counsel students on academic lack‑of‑progress probation/suspension.
• Advise students on time management and schedule benchmarks.
• Provide holistic support to students in the areas of financial literacy and connect them with the appropriate resources for detailed assistance in financial aid and scholarship opportunities.
• Instruct Personal and Social Development and/or Academic Achievement Seminar courses for incoming students.

Student Development

• Assist students in learning the campus culture—the traditions, rituals, and practices that communicate how and why things are done at their school.
• Implement innovative ways of encouraging and supporting the personal developmental needs of a diverse student population.
• Provide students with proactive guidance on acclimating to their new undergraduate lifestyle and building supportive personal environments and best practices to facilitate their students' success.
• Empower students to maintain effective connections to the University and its community of scholars.
• Provide crisis intervention support and refer students to campus resources and community agencies for personal counseling as needed.
• Empathetically provide encouragement, reinforce positive results through recognition, and recognize milestones of assigned students.

General Administrative

• Demonstrate a clear knowledge of university, college, and departmental academics policies and procedures while offering direction to students in their respective programs/majors.
• Maintain students' academic files that include a record of the advising activity that takes place during each visit.
• Plan, develop, and conduct retention‑related workshops and sessions as required.
• Assist in data compilation, statistical reports and correspondence, depending upon the area of assignment.
• Initiate and maintain cooperative working relationship with a variety of individuals and groups, including staff, student, faculty, university partners and off‑campus community groups and partners to improve and promote student success.
• Provide comprehensive service to students using effective communication techniques with various modes of technology.
• Participate in on‑going departmental training and cross‑training to ensure an understanding of the college programs, curriculum, graduation requirements, policies, and procedures, and resources and services available to students, coordinating with staff in the areas of financial aid, registration and admission, and other enrollment management services.

Required Qualifications

• Master's degree in education, Counseling, Student Affairs, Student Development, or related field, or work equivalency preferred. (degree must be conferred on or before agreed upon start date) 3 or more years of experience teaching and academic advisement.
• Skills, Proficiencies, and/or Knowledge
  • Strong critical and analytical thinking skills, human relations, and ability to communicate clearly and concisely, verbally and in writing, with internal and external audiences.
  • Ability to collaborate and communicate effectively with a diverse student body and staff.
  • Ability to analyze and report on student outcomes.
  • Ability to multi‑task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail.
  • Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision‑making processes.
  • Ability to read and interpret policies related to academic programs and students' requirements for participation in various programs.
  • Participate within your own team of success coaches, supporting your teammates and providing input on opportunities for improvement.
  • Provide exceptional customer service by responding to emails and phone calls within 24 business hours with resolution of all service needs within 48 business hours.
  • Understand why students are leaving the institution and where they are going to assist in retention data collection and analysis.

Preferred Qualifications

• Master's degree in education, Counseling, Student Affairs, Student Development, or related field, or work equivalency. (degree must be conferred on or before agreed upon start date)
  • 3 or more years of experience teaching and academic advisement.
  • Previous experience in an advising, counseling, or teaching at a university or community college is preferred.
  • Knowledge of Banner System or similar student information system and early alert systems.
  • Experience working with students who are first‑generation, from limited income families, or from historically underrepresented backgrounds.
• Skills, Proficiencies, and/or Knowledge
  • Strong critical and analytical thinking skills, human relations, and ability to communicate clearly and concisely, verbally and in writing, with internal and external audiences.
  • Ability to collaborate and communicate effectively with a diverse student body and staff.
  • Analyze and report on student outcomes.
  • Ability to multi‑task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail.
  • Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision‑making processes.
  • Ability to read and interpret policies related to academic programs and students' requirements for participation in various programs.
  • Participate within your own team of success coaches, supporting your teammates and providing input on opportunities for improvement.
  • Provide exceptional customer service by responding to emails and phone calls within 24 business hours with resolution of all service needs within 48 business hours.
  • Understand why students are leaving the institution and where they are going to assist in retention data collection and analysis.