Advising Support Specialist

State of South Carolina; Orangeburg (SC); On-site; USD 38,000 - 54,000; Full time

Job summary

The State of South Carolina invites applications for an Operational Support role within the Advising Center. You will provide front-line advising, triage registration needs, and assist staff with daily workflows in a student-facing office.

The position requires a bachelor’s degree or equivalent, strong communication, confidentiality, and the ability to manage multiple priorities while delivering excellent customer service to students and campus personnel.

Qualifications

• Bachelor's degree or equivalent; experience with students/advising preferred.
• Experience in administrative functions is preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Serve as the primary contact for the Advising Center, providing front-line advising and registration triage for students.
• Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• Support the advising department’s operations by managing student assignment, records and appointment systems.
• Assist with student outreach, retention and registration initiatives.
• Perform administrative support functions for the Advising Center.

Skills

Student services

Office procedures

Computer systems

Communication

Confidential records

Multitasking

Customer service

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Student Information System (SIS)

Appointment systems

Job description

About the Role

Serves as the operational support of the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs, coordinating daily office workflow and operations, and delivering professional administrative support to staff.

Responsibilities

• -Serve as the primary point of contact for the Advising Center, providing front-line advising and registration triage for students with immediate or time-sensitive needs.
• -Coordinate daily office operations and workflow to ensure efficient, consistent service delivery.
• -Support the advising department’s operations by managing student assignment, records and appointment systems.
• -Assist with student outreach, retention and registration initiatives.
• -Perform administrative support functions for the Advising Center.
• - Perform other duties as assigned.

Qualifications

A bachelor's degree or an equivalent combination of education and relevant experience may be considered in lieu of a bachelor's degree. Experience working with students, advising, student services, or administrative functions is preferred.

Skills

Knowledge of student services, office procedures, and computer systems. Ability to communicate effectively, maintain confidential records, manage multiple priorities, provide customer service, and work effectively with students and campus personnel.

Work Environment

Work is primarily performed in an office and student-facing environment. Position requires regular computer use and interaction with students, faculty, and staff.