Advertiser Success and Growth Manager

OpenTable; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

OpenTable is seeking a Manager - Advertiser Success and Growth in New York. You will drive targeted prospecting, coordinate pricing and proposals, and partner with cross-functional teams to ensure campaign success.

In this role, you will oversee post-sale campaign management, reporting, and performance strategy to maximize client outcomes. A hybrid schedule requires 2 days per week in the NYC office to collaborate with sales and delivery teams.

Qualifications

• 4 to 6 years of professional experience in advertising sales, account management, commercial negotiations, or client success roles.
• Experience supporting or driving sales efforts within restaurant, food & beverage, or consumer brand spaces.
• Hands-on experience with post-sale campaign management, reporting, and client performance strategy.
• Experience drafting sales proposals, pricing structures, or commercial terms.
• Proven ability to collaborate with internal teams across account management, sales, or operations.
• Ability to work on-site in the New York City office at least 2 days per week.

Responsibilities

• Execute targeted prospecting and pipeline generation to engage prospective restaurant and brand accounts.
• Assist in structuring pricing, packaging, and sales proposals to move opportunities toward closed-won.
• Coordinate with account executives, growth specialists, and delivery partners to align campaign expectations and deliverables.
• Facilitate sales-to-delivery handoffs for clear team communication and project alignment.
• Monitor active campaign execution and partner with delivery teams to maintain client satisfaction and retention.
• Track key metrics (pipeline, bookings, margins) to identify sales improvements.

Skills

Advertising sales

Account management

Commercial negotiations

Client success

Prospecting

Proposal pricing

Campaign management

Reporting

Performance strategy

Job description

• The Strategy and Growth team is seeking a Manager - Advertiser Success and Growth to execute key sales motions and support revenue expansion across restaurant and brand advertising accounts. You will manage day-to-day commercial activities, from identifying new-logo opportunities to coordinating pricing, proposals, and contract discussions. You will partner closely with cross-functional sales, account, and solution teams to facilitate smooth handoffs to execution and ensure consistent campaign performance. This position operates on a hybrid schedule, requiring 2 days per week in our NYC office
• Execute targeted prospecting and pipeline generation activities to identify and engage prospective restaurant and brand accounts
• Assist in structuring competitive pricing, packaging, and sales proposals to advance opportunities toward closed-won status
• Coordinate cross-functionally with account executives, growth specialists, and delivery partners to align campaign expectations and deliverables
• Facilitate the sales-to-delivery handoff process to ensure clear team communication and project alignment post-sale
• Monitor active campaign execution and partner with execution teams to maintain high client satisfaction and retention
• Track key performance outputs—such as qualified pipeline, deal bookings, and account margins—to identify operational and sales improvements

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

4 to 6 years of professional experience in advertising sales, account management, commercial negotiations, or client success rolesPrior experience supporting or driving sales efforts within the restaurant, food & beverage, or consumer brand spacesHands-on experience with post-sale campaign management, reporting, and client performance strategyExperience drafting sales proposals, pricing structures, or commercial termsProven track record of collaborating effectively with internal teams across account management, sales, or operationsDemonstrated ability to help increase account expansion, deal value, or campaign profitabilityDemonstrated ability to prospect new business opportunities, build qualified pipeline, and support complex deal cyclesAbility to work on-site in the New York City office at least 2 days per week