Adventure Park General Manager: Lead Teams & Experience

Urban Air Adventure Parks; Michigan; On-site; USD 85,000 - 120,000; Full time

Job summary

Urban Air Adventure Parks seeks a General Manager to motivate, instill accountability, and drive results while sustaining a fun culture. You will provide overall leadership, vision, and direction on initiatives and operating standards while creating a positive atmosphere for guests and staff.

The role covers staffing, operations, financials, and franchise collaboration to drive revenue and control costs. The GM will mentor leaders, ensure safety and service, and uphold brand standards across

Qualifications

• Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
• 3 years of experience in Facility Operations & Management
• Strong character and exercises good judgment in decision-making
• Strong communication skills; ability to write and verbally communicate clearly
• Professional grooming and conduct expected

Responsibilities

• Hire, train, and mentor staff to develop their skills
• Cultivate a team environment delivering exceptional customer service
• Implement and execute staff training programs
• Lead and influence managerial staff and delegate duties
• Maintain a safe, clean environment for guests and staff
• Drive sales via marketing strategies and manage inventory & labor budgets
• Monitor online reviews and uphold guest experience standards

Skills

Hospitality experience

Facilities management

Leadership

Staff development

Communication

Customer service

Decision making

Team motivation

Adaptability

Microsoft Office

Tools

Microsoft Office

Job description

Urban Air Adventure Parks seeks a General Manager to motivate, instill accountability, and drive results while sustaining a fun culture. You will provide overall leadership, vision, and direction on initiatives and operating standards while creating a positive atmosphere for guests and staff.

The role covers staffing, operations, financials, and franchise collaboration to drive revenue and control costs. The GM will mentor leaders, ensure safety and service, and uphold brand standards across