Advancement Services Specialist

Florida Gulf Coast University; Fort Myers (FL); On-site; USD 40,000 - 56,000; Full time

Job summary

Florida Gulf Coast University is seeking an Advancement Services Specialist to support data entry and donor records management in the University Advancement division.

The role focuses on accurate gift processing, timely acknowledgements, and maintaining donor data integrity within Raiser's Edge while supporting various advancement initiatives and cross-team collaboration.

Qualifications

• High school diploma and four years of full-time experience directly related to the job functions.
• Professional work experience with data entry, records management, or clerical support.
• Computer experience in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

• Receives, logs, posts, and receipts all donations daily using Raiser's Edge NXT donor software.
• Maintains an accurate data process for cash, check, and online contributions.
• Prepares timely donor acknowledgement letters and tax receipts as appropriate.
• Maintains constituent records and gift documentation per retention guidelines.
• Ensures compliance with monetary handling protocols and cash receivables procedures.
• Assists with project mailings and data manipulation using mail merge.
• Processes matching gifts and related paperwork.
• Performs special clean-up projects within the donor database.

Skills

Data entry

Records management

Clerical support

MS Office

Education

High school diploma

Tools

Raiser's Edge

Job description

Advancement Services Specialist

Job Summary

The Advancement Services Specialist supports University Advancementby entering data and helping maintain the Raiser's Edge database,ensures accurate constituent records, processes gifts, mailsacknowledgement letters and assists with various projects. Thisrole is essential to maintaining the integrity of the donordatabase, ensuring timely gift entry and acknowledgement, andsupporting the overall success of Advancement initiatives.

FGCU is building a culture of curiosity, commitment andcollaboration. We value employees who successfully work with othersand drive positive change through critical thinking and decisiveaction. If you thrive in an environment of innovation,accountability and mutual respect, you will find a good homehere.

Job Description

Typical duties may include but are not limited to:

• Receives, logs, posts, and receipts all donations daily usingRaiser's Edge NXT donor software.
• Maintains an accurate and efficient data process for cash,check, and online credit card contributions.
• Prepares timely and accurate donor acknowledgement letters andtax receipts as appropriate for each gift.
• Maintains constituent records, gift documentation and othervital information in accordance with record retentionguidelines.
• Ensures compliance with all monetary handling protocols,including the cash receivables procedure.
• Assists with tribute cards and other correspondence.
• Assists with project mailings, manipulates data and uses mailmerge.
• Processes matching gifts, including completion of all relatedpaperwork and responding to requests made by matching giftorganizations as needed.
• Performs special clean-up projects within the donordatabase.
• Maintains all confidential donor records in accordance withUniversity Advancement Policies and Procedures.
• Communicates with internal Advancement staff and campuspartners to ensure accurate and timely recording of gifts.
• Collaborates with the Foundation Finance team as needed toreconcile gift data with Financial Edge.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires a high school diploma and four years offull-time experience directly related to the job functions.
• Professional work experience with data entry, recordsmanagement, or clerical support.
• Computer experience in Microsoft (MS) Office (Outlook, Word,Excel and PowerPoint).
• Any appropriate combination of relevant education, experience,and/or certifications may be considered.

Preferred Qualifications:

• Bachelor's Degree from an accredited institution in Accounting,Business, Computer Science, Information Systems, BusinessAdministration or closely related field.
• Data entry/support experience in a non-profit setting.Experience with fundraising or financial record keeping.
• Experience with Raiser's Edge (donor record software).

Knowledge, Skills & Abilities:

• Knowledge of and proficiency with database managementapplications, such as Raiser's Edge.
• Proven ability to think strategically and approach challengeswith creativity.
• Demonstrated track record of reliability, meeting goals, andholding oneself accountable.
• Strong interpersonal skills and experience working effectivelyacross teams.
• Strong attention to detail and high level of data entryaccuracy.
• Excellent interpersonal, verbal, and written communicationskills.
• Strong organizational skills and the ability to prioritize andcomplete simultaneous projects.
• Ability to create, compose, and edit written materials.
• Ability to interact in a professional manner with staff,faculty, students, and the community in a service-orientedenvironment.
• Ability to work successfully as both a member of a team andindependently with minimal supervision.
• Ability to take initiative to plan, organize, coordinate, andperform work in various situations when numerous and competingdemands are involved.
• Ability to maintain confidentiality and discretion at alltimes.

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open forfeedback and new ideas.
• Lead with integrity; consistently produce high-quality work;persevere to overcome obstacles to meet deadlines and achievedeliverables.
• Share information and insights thoughtfully; build partnershipsacross departments; communicate respectfully; support colleagues toachieve common goals.

Pay Grade 15

FGCU is a State University System of Florida member and an EqualOpportunity and Equal Access employer. All qualified applicantswill receive consideration for employment without regard to race,color, religion, sex, age, national origin, disability, orprotected veteran status.