Advancement Services Director

Palm Beach State College; Lake Worth (TX); On-site; USD 62,633 - 76,552; Full time

Benefits offered by this job

Tuition fee waiver

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

Paid vacation and holidays

Job summary

Palm Beach State College seeks an experienced advancement leader to direct operations including donor data management, reporting, and gift processing. You will ensure data integrity and support fundraising, stewardship, and decision-making.

The role includes governance, endowment reporting, IRS compliance, staff supervision, and collaboration with campus partners to achieve strategic outcomes. Travel for training and events is possible.

Qualifications

• Bachelor’s degree required; Master’s preferred; four years in advancement services or related field.
• Experience with endowment reporting and financial reconciliation.
• Knowledge of donor database systems, reporting tools, and governance.
• Ability to manage data governance policies and quality control.

Responsibilities

• Oversees donor information tracking using CASE best practices and ensures compliance.
• Maintains and optimizes the donor database for prospect management, segmentation, and reporting.
• Ensures accurate record-keeping of gifts, pledges, and stewardship activities.
• Directs creation and distribution of endowment and donor impact reports.
• Ensures IRS and institutional policy compliance.
• Oversees gift processing functions including receipts and acknowledgments.
• Manages integration between advancement systems and campus platforms.
• Leads staff, sets goals, conducts reviews, and identifies training needs.
• Regularly meets with donors and campus leadership to discuss strategy and progress.

Skills

Strategic thinking

Planning

Goal setting

Monitoring progress

Creative problem solving

Confidentiality handling

Verbal and written communication

Data analysis

Relationship building

Prioritization

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

Raiser's Edge or similar fundraising software

CASE standards

Gift processing systems

Job description

About this role

Responsible for directing advancement operations, including donor data management, reporting, gift processing, and compliance. Ensures the integrity, accuracy, and strategic use of donor information to support fundraising, stewardship, and decision‑making.

Daily Responsibilities

• Oversees donor information tracking using CASE best practices, ensuring compliance with industry guidelines and ethical standards.
• Maintains and optimizes the donor database to support prospect management, segmentation, and reporting needs.
• Ensures accurate record keeping on all donor information, including gifts, pledges, stewardship activities, and donor interactions.
• Establishes and enforces data governance policies, procedures, and quality control protocols.
• Directs the creation and distribution of comprehensive endowment and donor impact reports to demonstrate philanthropic outcomes, strengthen donor stewardship, and support strategic decision‑making.
• Ensures compliance with IRS regulations, donor intent, and institutional policies.
• Oversees all gift processing functions, including managing receipts, acknowledgments, and documentation for all contributions.
• Ensures integration between advancement systems and institutional platforms.
• Develops and strengthens relationships with campus service providers and works collaboratively to ensure successful outcomes.
• Meets regularly with donors, clients, colleagues, and college leadership to discuss strategy, elements, and report on progress.
• Manages the activities of two or more staff, including setting goals, providing guidance, conducting performance appraisals, and identifying training and development needs.
• Maintains current knowledge of the field or profession.
• Travels to training workshops, conferences, meetings, and professional events outside of college locations, as needed.
• Performs other job‑related duties as assigned.

Qualifications

• Education: Bachelor’s degree (Master’s preferred). Four years of related experience in advancement services, development operations, or related field.
• Experience: Endowment reporting and financial reconciliation processes, donor database systems and reporting tools.
• Knowledge: Microsoft Office, Raiser’s Edge or similar fundraising and donor management software, CASE standards, gift processing, and advancement data governance.
• Skills: Strategic thinking, planning, goal setting, monitoring progress, and adjusting plans; creative problem solving; confidentiality handling; verbal and written communication; data analysis and insight translation; relationship building with diverse populations; prioritization in fast‑paced environments; attention to detail.
• Manages staff activities, including performance appraisal and training needs.
• Physical stamina for frequent standing, walking, and occasional bending or stooping.

Licenses, Registration, Certifications or Special Requirements

• Regular physical attendance required.
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures.

Compensation and Benefits

• Minimum base pay starts at $69,593.00 annually (offer may vary based on education and experience).
• Benefits include tuition fee waiver, tuition reimbursement, medical, dental, vision, disability, life insurance, parental leave, paid vacation and holidays, and retirement plans.

Equal Opportunity Employer

Palm Beach State College is an equal access, equal opportunity institution. The College prohibits unlawful discrimination on the basis of race, color, creed, ethnicity, national origin, gender, sexual orientation, age, religion, marital status, veteran status, disability, or pregnancy. If you believe you have been discriminated against in the recruitment process, please contact the Human Resources and Compliance Director at [phone] for assistance.