Advancement Services Coordinator

Benedictine University; Lisle (IL); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Disability Insurance

Life Insurance

Paid Time Off (PTO)

Retirement Plans

Mental Health Support

Tuition Reimbursement

Financial Wellness Advisors

Employee Assistance Programs (EAP)

Job summary

Benedictine University in Lisle, IL, seeks an Advancement Services Coordinator to manage gift entry, processing, and donor data in Raiser's Edge NXT. You will produce daily reports, prepare receipts, and support payroll deduction and matching gift processes.

You will collaborate with Advancement, Finance, and other departments to ensure accurate designation and month-end closes, while maintaining confidentiality and high service standards.

Qualifications

• Bachelor degree required in a relevant field.
• Experience with data entry/gift processing.
• Proficient with MS Office and Raiser's Edge.
• Strong attention to detail and confidentiality.

Responsibilities

• Receive, analyze, and process gifts in cash, checks, cards, online gifts, and more; coordinate with teams to designate gifts.
• Export data from eTeamSponsor/Authorize.net to generate online gift batches and resolve disputes.
• Schedule recurring gifts and ensure timely annual acknowledgements.
• Prepare and issue combined Gift Receipts and Thank You letters; update donor records.
• Maintain a system of matching gift companies and donor-advised funds; liaise with corporations.
• Create new constituent records and perform data integrity updates in Raiser's Edge.

Skills

Excellent customer service

Highly detail-oriented

Accurate data entry

Confidential information handling

Administrative support

Education

Bachelor Degree Required

Tools

Raiser’s Edge NXT

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Job Title: Advancement Services Coordinator

Department: Advancement Services

Reports to: Director, Advancement Services

Rate: $22.36 hourly

Location: Lisle Campus

Position Summary

Responsible for the entry and accuracy of allgifts and pledges into the Raiser’s Edge NXT system, processing matching gifts and payroll deductions and generatingdaily batch reports. Enter and maintainalumni and donors’ data. Run anddistribute basic reports. Process andsend out donor thank you letters and receipts.

• 1.Receive, analyze, and process gifts of cash, checks, credit cards, online gifts, bankdrafts, in‑kind, pledges, stocks, matching gifts, and payroll deductions.Research any missing information and communicate with Advancement colleagues,other departments, and donors to determine the proper way to deposit anddesignate gifts as needed. Set up newdesignation numbers and appeal codes in Raisers Edge and coordinate with theFinance Department to allocate to the proper budget account. Generate and process Gift Check Deposits tothe WinTrust Bank Gift Account and run Deposit Detail Reports. Prepare daily batch reports. Create and upload e-files of all posted giftdocumentation and daily batch reports. Perform a routine reconciliation check with Raisers Edge and Authorize.netonline payment gateways. Supportsupervisor in reconciling and exporting RaisersEdge gift data for the Finance Dept. to post to budget accounts for month-endclose.
• 2. Export and combine data from eTeamSponsor and Authorize.net to generate, reconcile, and process online gift batchesfor Athletic campaigns. Communicate withDonor, Athletic Dept. and Finance Dept. to resolve eTeamSponsor credit card disputes.
• 3. Schedule and maintain a system of recurringgifts ensuring timely annual acknowledgements.
• 4. Prepareand issue combined Gift Receipts and Thank You letters. Update donor records accordingly.
• 5. Maintaina system of matching gift companies as well as donor‑advised fundorganizations. Communicate with coordinators at corporations as needed.
• 6. Create new constituent records, research, and updatedata in Raiser’s Edge. Work on data integrity projects.

Other Functions

• 1. Assist in defining and documenting policy and procedures
• 2. Support interpretation of IRS rules and regulations for charitable giving
• 3. Utilize available research tools to conduct basic research and prospect identification searches as required.
• 4. Assist in departmental projects and events when applicable.
• 5. Other duties as assigned by the Director.
• 6. Create team meeting agendas and take team meetingnotes.

Required Qualifications

Education: Bachelor Degree Required

Experience: Experience with data entry/gift processoing

Specific Skills: Strong customer service skills. Must be highlydetailed oriented, well organized, accurate, and able to maintain confidentialinformation.

Specific Knowledge, Licenses, Certifications: Must already have workingknowledge of entering and acknowledging gifts, Microsoft Office Word, Excel,and Outlook.

Physical Requirements: While performing the duties of thisjob, the employee is regularly required to talk or hear. The employeefrequently is required to stand; walk; use hands to touch, handle or feel; andreach with hands and arms. Thisposition requires the ability to occasionally lift office products andsupplies, up to 20 pounds. Use ofcomputer screen, phone and customer service. May require bending, or sitting for longperiods of time. Specific vision abilities required by this job include closevision, distance vision, color vision, peripheral vision, depth perception andability to adjust focus.

Travel (If applicable): N/A

Supervisory Responsibility (if applicable):N/A

Working Conditions: Standard office environment

Training: Must complete all trainings required by Benedictine University.

Employee Benefits Package:

We are pleased to offer the following benefits to support your health, well-being, and professional growth. Please note that benefits are subject to change and eligibility requirements may apply:

• Health Insurance : Comprehensive medical, dental and vision coverage to support your health needs.
• Disability Insurance : Protection for both short‑term and long‑term disability.
• Life Insurance : Financial security for your loved ones in case of the unexpected.
• Paid Time Off (PTO) : Generous paid vacation, sick leave, and mental health days.
• Retirement Plans : Save for your future with our retirement savings options.
• Mental Health Support : Access to counseling and resources for mental well‑being.
• Tuition Reimbursement : Financial support for your education and professional development.
• Financial Wellness Advisors : Personalized advice to help manage and plan your finances.
• Employee Assistance Programs (EAP) : Confidential support for personal or work‑related challenges.

Benedictine University does not discriminate in itsadmissions or educational policies, programs or activities; scholarship andloan programs; athletic and other University administered programs oremployment practices on the basis of race, creed, color, national origin, sex,sexual orientation, age, disability, military or veteran status, maritalstatus, citizenship, or any other characteristic protected by applicable law.

The laws applicable to Benedictine University include constitutional andstatutory protections of the University's rights as a religiously sponsoredinstitution.

This policy of equalemployment opportunity applies to all employment and personnel practicesincluding, but not limited to, recruiting, hiring, promotion, training andcompensation.

In compliance with federal law, all persons hired will berequired to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form uponhire. The following of campus specificguidelines for pandemic protocols are required.

Benedictine University is an Equal Opportunity Employer.